Product Manager

2 months ago

Toronto, Canada RLDatix Full time

Every single day around the world, thousands of patients are harmed from care delivery errors, many of which are preventable. We want to change that. RLDatix is on a mission to improve healthcare by enabling a world where patients receive the best and safest care possible. Trusted by thousands of clients around the world, our connected healthcare operations platform combines software and trusted services to empower organizations with critical data insights across risk, safety, compliance, provider lifecycle and workforce management. Our user-centric approach provides a holistic, real-time view of healthcare operations, connecting disparate information across the enterprise – thus giving organizational leadership the contextualized data they need to make better informed decisions.

RLDatix is truly global, with over 2,000 employees across the UK, Europe, Middle East, Australia, Canada, and the United States. Our strategy is fueled by organic and inorganic growth that brings together the brightest minds and the latest technology – including AI - to deliver marketing leading solutions for our clients. We are looking for people to join our team who are passionate about making a positive change in healthcare. Join us as we work towards our vision of safer, better healthcare for all.

What You Will Do:

The Product Manager has accountability with a North American Market focus for the commercial success of their products and related services. They will set the long-term vision and strategy for the products and lead this strategy to cross-functional teams and external stakeholders to achieve commercial and customer success for their products.

Key Responsibilities

Accountabilities:  

  • Accountable for overall commercial success of the products and services
  • Accountable for the definition of the product vision and strategy
  • Accountable for and execution of the product vision strategy
  • Accountable for driving cross functional alignment to facilitate and improve business and customer outcome
  • Accountable for working directly with clients to understand product needs to drive that product vision

 

Responsibilities:  

  • End-to-end management of the Product Lifecycle, maximizing the business impact of products at each applicable lifecycle stage
  • Responsible for creating and executing compelling product strategies to drive customer adoption, revenue and margin
  • Actively responsible for the commercial success of the product, ensuring Product performance is in line with business expectations and market opportunity
  • Drive pricing models and profitability management throughout the product lifecycle
  • Establish and execute to the short and long-term product roadmap, aligning with overall portfolio and company business goals
  • Communicate the product strategy effectively to all levels of internal and external stakeholders.
  • Define compelling commercial propositions based on measured, well-understood market needs and customer problems
  • Establish and execute to a defined set of benefits to be realized
  • Own the creation of and execution to business cases justifying investment to drive company ROI
  • Proactively manage to all departmental and company KPIs, ensuring product performance is optimized
  • Represent the voice of the market internally, advocating for market needs and opportunity
  • Utilize all product management processes to drive market insight, including win/loss, user groups and surveys, competitive analysis, and horizon scanning
  • Manage product line issues and risks to ensure timeline delivery and market success
  • Work alongside Product Operations and Product Marketing to drive effective and impactful go-to-market and launch plans
  • Work with Product Owners to interpret and translate market and business requirements into technical requirements with Development Team

 

Experience/Knowledge/Competencies You Will Need:

·       7+ years working in a product owner, business analyst or product management role, preferably within a healthcare technology setting, with hospitals and healthcare delivery systems.

·       Strategic thinker with commercial acumen. The ability to look beyond short-term goals and focus on the big picture, identify opportunities and risks, and develop a plan to achieve product goals.

·       Creative innovator who is customer, and market, focused.

·       The ability to communicate effectively, both written and spoken, with a team to ensure products are launched on time and on budget; strong presentation skills.

·       Strong communicator with excellent Stakeholder management skills at all organizational levels

·       The ability to understand the needs and pain points of customers, and how developers work

·       The ability to own a product vision and collaborate with a team to get things done.  Natural leader able to lead and influence cross functional teams

·       Quick learner who has sound judgement and concise decision making

·       The ability to understand and analyze data to make informed decisions about the product, measure its success, and identify ways to improve it.

·       Highly numerate able to interpret large amounts of data to make data driven market decisions

·       The ability to understand the technical core of the product and build relationships with the engineering team, which can make collaboration more efficient

·       Proactive, self-motivated with the ability to manage and deliver on competing priorities. 

·       Experience with Aha, Pendo, Figma, and other product management tools strongly preferred.

RLDatix is an equal opportunity employer, and our employment decisions are made without regard to race, color, religion, age, gender, national origin, disability, handicap, marital status or any other status or condition protected by Federal and/or State laws.

 

RLDatix offers a competitive compensation package and comprehensive benefits package including health, dental, vision, life, disability coverage, a generous retirement savings plan, paid time off, and paid holidays. RLDatix is an equal opportunity employer, and our employment decisions are made without regard to race, color, religion, age, gender, national origin, disability, handicap, marital status or any other status or condition protected by Federal and/or State laws.

 

 

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