Team Lead Health Services Programs

2 months ago

Calgary, Canada CP Full time

POSITION ACCOUNTABILITIES

Manages and leads Health Services Specialists, Analysts, and Coordinators Other responsibilities include hiring, performance management, coaching, and development Oversees vendors, ensuring adherence to Master Service Level Agreement for contracts worth approximately $2 million Provides escalated administrative support and guidance on Health Services program implementation. Reviews, develops, implements, and monitors administrative procedures for Health Services policies and programs in both the US and Canada, including various medical assessments, case management, and certification programs Assists in developing and managing policies and programs related to medical fitness for duty, including business planning, metrics, and budgeting Represents the company in hearings and other forums related to Health Services Program delivery. Leads and collaborates with other stakeholders to address and mitigate medical fitness for duty risks Facilitates and participates in training development and delivery for Health Services and medical fitness for duty programs

POSITION REQUIREMENTS

Bachelor’s Degree in Health Care Management, Systems, or a related field Minimum two years of experience managing direct reports Experience in program administration and third-party vendor management Knowledge of Occupational Health program development and coordination Proficiency in Health Care Management and Electronic Record Management Systems Ability to work efficiently across functions Strong verbal and written communication, interpersonal, and conflict resolution skills Capability to handle medical confidentiality with tact and diplomacy Proven ability to develop, implement, review, and monitor policies, programs, and best practices Experience working with unionized workforces

WHAT CPKC HAS TO OFFER

Flexible and competitive benefits package Competitive company pension plan Employee Share Purchase Plan Performance Incentive Program Annual Fitness Subsidy Part-time Studies Program

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