Full-Time Administrative Assistant – Infectious Diseases

3 weeks ago

Ottawa, Canada Ottawa Department of Medicine Full time

Description

Working in the Division of Infectious Diseases, the Administrative Assistant works under the direction of the attending physician(s) and assures proper office administration, assists with coordinating clinic schedules for the supervising physician(s) and providing support for the physicians’ clinical practices. The incumbent is also required to provide administrative support for the physicians teaching, research, and administrative duties.

Responsibilities

(This is not a complete list):

Maintains physicians’ daily schedule and maintains their Outlook calendar. May include determining priorities and arranging meetings, appointments, teleconferencing and videoconferencing.Coordinates clinic activities: Schedules clinic appointments; notifies patients of their appointments and addresses patient inquiries;Coordinates follow up appointments with patients after their clinical visits including virtual appointmentsProduces and completes standard requisitions and clinical forms, including legal documentation, medical reports and insurance papers.Assists with conference registrations, travel, and accommodation arrangementsCompiles and submits expense claims (i.e. travel, honoraria, meeting expenses, legal case opinions, etc.)Proofreads documents and composes routine correspondence;Answers phones and responds to messages in timely manner; evaluates nature and urgency and either provides response or refers on.Updates and maintains physicians’ curriculum vitae and documentation for professional advancement and annual reportingAssists with transmission and maintenance of documentation for new and ongoing research projects, including collaborations with outside institutions.Assists with submissions to the Research Ethics Board related to new and ongoing research projectsProduces and completes standard requisitions/labs and clinical forms, including legal documentation, medical reports, and insurance papers, WSIB claims, CCAC/LHIN forms, PHL forms, etc.Processes and tracks Health Canada Special Access requests (i.e., communications with Health Canada, pharmacies, and drug manufacturers, as required).QualificationsCommunity College Diploma or equivalent;Minimum of 3-5 years related experience;Experience supporting physician research activities;Certificate in medical terminology preferred;Good knowledge of MS Outlook, Word, Excel and PowerPoint;Experience booking appointments, consultations, procedures and filing patient reports;Meticulous attention to detail;Excellent communication skills – able to clearly express self to patients and provide specific instructions;Excellent interpersonal skills;Proficiency in speaking and comprehending both English and French (B+);Excellent organizational, prioritization, and time-management skills to coordinate multiple activities;Good judgment; able to identify when to seek supervisor’s assistance or advice;Strong problem-solving abilities;Able to navigate and populate electronic databases;Ability to handle sensitive and confidential information;Initiative, tact, dedication, diplomacy and positive attitude;Highly dependable and thorough;Ability to work well with minimal supervision.Knowledge or experience with scientific literature search engines, reference management software, Canadian Granting Agencies and Research Ethics Board proceedings

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