Receptionist - Administrative Assistant, Full-time

3 weeks ago

Ottawa, Canada Morguard Full time

**PURPOSE**

The Reception Administrative Assistant is accountable to the Manager, Operations, for effectively maintaining the Reception function at the Ottawa Region’s main office, in a manner that assists the organization as a first-class real estate advisory service provider. They will also be responsible for assisting with the day-to-day management of the office, along with other administrative and function-specific support activities that are carried out in a timely and consistent manner to enable all departments to achieve their business goals and objectives in providing uninterrupted building services to all stakeholders.

**DUTIES AND RESPONSIBILITIES**
- **Switchboard Operation**

Receives and effectively re-directs incoming telephone calls at the main office in a professional polite manner to ensure a high standard of customer service and customer satisfaction at all times; manages receipt/distribution of faxes for office.
- **Mail and Courier Services**

Manages all incoming/outgoing mail and courier services to ensure timely and efficient delivery for internal and external customer groups.
- **Reception, Boardroom Facilities and Freight Elevator Bookings**

Schedules bookings for boardroom meeting facilities and the main office freight elevator; assists with the preparation of meeting facilities prior incl. required equipment, food and beverage service etc.; greets all visitors to the office and is responsible for tracking contractor key access for main office property only.
- **Angus Anywhere System**

Responsible for inputting tenant service requests/building work orders into the Angus/Service Link system; manages weekly changes and data input of the building field staff On-Call information using the Angus system.
- **Office Supply Orders**

Orders office supplies for the main office/field staff on a bi-weekly basis; responsible for payment and reconciliation of this account.
- **Database Management**

Responsible for managing various databases for property related and various office administration information.
- **Office Equipment and Miscellaneous Supplies**

Responsible for managing the maintenance/supplies for several office copiers; makes maintenance calls and orders cartridge replacements; also responsible for other various office related purchases and for managing credit card expenses as required.

Any other job-related duties and/or projects that may be assigned.

Minimum Requirements

**Skills, Knowledge, Experience and Education**
- Previous experience with Reception, busy work environment and VoIP phone system.
- Working knowledge of Yardi is an asset.
- Experience with and knowledge of property management industry an asset.
- High School or College diploma in Office Administration or equivalent experience.

**Core Competencies**
- Excellent communication skills, both written and verbal.
- Good organizational and time management skills.
- Ability to multi-task and prioritize under pressure.
- Professional manners and appearance.
- Solid judgement and decision-making ability.

Morguard is a fully integrated real estate company. We own, manage and invest in high-quality, well-located, geographically diversified assets across North America. We have built our business with strong leadership and a proven management platform that have generated substantial, risk-adjusted returns - and significant long-term growth. With more than 40 years of experience and a dynamic team of 1,500 professionals, our commitment is to realize the potential of real estate through value creation and operational excellence.

**Subject to legally permissible exceptions or accommodation requests, Morguard requires that all new hires be fully vaccinated, as defined by Public Health, for COVID-19 on their first day of the assignment. Unless a valid Human Rights exemption applies, the vaccine requirement will be a condition of employment with Morguard and you will be required to submit your documented proof of vaccination. Should you require an accommodation as set out by the

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