In Service Support Capability Development Manager
1 month ago
In Service Support Capability Development Manager
OSI Maritime Systems (CA), Suite 400 - 4585 Canada Way, Burnaby, British Columbia, Canada Req #132 November 21, 2023 About Us
In 1977, OSI introduced the first generation electronic chart system for the maritime market and revolutionized navigation. Over the years we have had many firsts. Today, OSI Maritime Systems is a leading provider of integrated navigation and tactical solutions designed for naval and maritime security operations. Among those solutions, the company develops and delivers integrated bridge systems for warships, integrated dived navigation systems for submarines, and C2 systems for small craft. Presently, 23 navies totaling more than 600 warships and submarines operate using OSI systems. Due to the nature of our company, all employees must pass specific security criteria. Only candidates who are Canadian citizens, have PR status or have a citizenship from a NATO country, and who satisfy security clearance criteria, will be considered.
The Role
The role will have hybrid responsibilities - Service Capability Development Manager (Time - 70%) is responsible for the development of Service based contract business for OSI. Leading the development of the design of the Service Contract offering and supporting the members of the Business Development Team who will be selling it to our customers. Service Desk Support (Time – 30%) provide hands on time with the Service Desk answering tickets, resolving customer problems and reaching to other departments for support where necessary.
Main Responsibilities
You Bring
5+ years of experience designing ILS and Service Based delivery solutions either in a government or industry role on military contracts, supported by delivery of complex long-term support in defense sector either as supplier or in service. 3+ years of front-line experience in a customer facing role either selling or sales support, demonstrating experience doing the following; pricing analysis, market intelligence identifying sales channels and building pricing strategies. Ability to build relationships and lead teams; with excellent presentation and communication skills. Why OSI?
At OSI you can make a difference. We are a change willing organization that is always looking for new ideas. We strive to improve what it is we do and how we do it. If you have ideas we would love to hear about them.
OSI fosters an inclusive and diverse culture. We celebrate our diversity and strive to be more inclusive
because it makes us a better company.
Should you require assistance and or accommodations during the hiring process, please contact Talent Acquisition, OSI. Compensation The range for this role is $95k - $122k, the actual salary offered will be commensurate with education, experience and internal parity.
We also offer great benefits: Extended healthcare Dental care Group Retirement Savings Plan Emergency Travel Assistance Employee and Family Assistance Program
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Burnaby, Canada OSI Maritime Full timeIn Service Support Capability Development Manager November 21, 2023 About UsIn 1977, OSI introduced the first generation electronic chart system for the maritime market and revolutionized navigation. Over the years we have had many firsts.Today, OSI Maritime Systems is a leading provider of integrated navigation and tactical solutions designed for naval and...
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Burnaby, Canada OSI Maritime Full timeIn Service Support Capability Development Manager November 21, 2023 About UsIn 1977, OSI introduced the first generation electronic chart system for the maritime market and revolutionized navigation. Over the years we have had many firsts.Today, OSI Maritime Systems is a leading provider of integrated navigation and tactical solutions designed for naval and...
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Burnaby, Canada OSI Maritime Full timeIn Service Support Capability Development Manager November 21, 2023 About UsIn 1977, OSI introduced the first generation electronic chart system for the maritime market and revolutionized navigation. Over the years we have had many firsts.Today, OSI Maritime Systems is a leading provider of integrated navigation and tactical solutions designed for naval and...
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Burnaby, BC, Canada OSI Maritime Full timeIn Service Support Capability Development Manager November 21, 2023 About Us In 1977, OSI introduced the first generation electronic chart system for the maritime market and revolutionized navigation. Over the years we have had many firsts.Today, OSI Maritime Systems is a leading provider of integrated navigation and tactical solutions designed for naval...
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