Current jobs related to Front Desk Agent-Chateau Nova Yellowknife - Yellowknife - Nova Hotels

  • Guest Service Agent

    3 months ago

    Yellowknife, Canada Nova Hotels Full time

    **About us** Nova Hotels is a Canadian, family owned and operated hotel chain and management company based in Western Canada. Nova has 15 full and limited service hotels across Alberta, Saskatchewan and the Northwest Territories. Nova Hotels started its’ business in Yellowknife in 2000 and has had over 32 hotels and operate 6 different brands in the last...

  • Banquet Server/porter

    4 months ago

    Yellowknife, Canada Nova Hotels Full time

    We are looking for a full time Banquets Server/Porter to add to our team. This position is located at Chateau Nova located at 4571-48 Street Yellowknife, NWT. **Primary Functions** Reporting to the Food & Beverage Manager, theBanquets Server/Porter is a food service professional overseeing each aspect of the banquet/catering function from setup through...

  • Banquet Server/Porter

    2 weeks ago

    Yellowknife, Canada Nova Hotels Full time

    We are looking for a full time Banquets Server/Porter to add to our team. This position is located at Chateau Nova located at 4571-48 Street Yellowknife, NWT.If the below description sounds like you, please apply online. No phone calls please, and in person resumes will not be accepted.Primary FunctionsReporting to the Food & Beverage Manager, theBanquets...

  • Housekeeping Supervisor

    3 months ago

    Yellowknife, Canada Nova Hotels Full time

    Primary Functions:The Housekeeping Supervisor is a hands-on role, assisting the housekeeping department by maintaining a high standard of cleanliness for the hotel. Responsible for maximizing guest satisfaction and loyalty, by overseeing the cleanliness and overall appearance of the interior and exterior of the hotel, guest rooms, and corridors. They are...

  • Receptionist - Front Desk Coordinator

    4 weeks ago

    Yellowknife, Northwest Territories, Canada Yellowknife Physiotherapy Full time

    About the RoleWe are seeking a highly organized and detail-oriented Receptionist to join our team at Yellowknife Physiotherapy. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our patients and clients.Key ResponsibilitiesFront Desk Operations: Manage the front desk area, ensuring a clean and...

  • Receptionist - Front Desk Coordinator

    4 weeks ago

    Yellowknife, Northwest Territories, Canada Yellowknife Physiotherapy Full time

    About the RoleWe are seeking a highly organized and detail-oriented Receptionist to join our team at Yellowknife Physiotherapy. As a Receptionist, you will be the first point of contact for our patients and clients, providing exceptional customer service and ensuring a smooth and efficient experience.Key ResponsibilitiesFront Desk Operations: Manage the...

  • Security Guard

    3 months ago

    Yellowknife, Canada Nova Hotels Full time

    The Guest Security Officer is responsible for the day-to-day security and safety operations of the building and surrounding property. This includes the monitoring hallways, public areas, restaurant and parking lot, as well as responding to any issues related to the guest rooms themselves. The shifts are 11:00pm to 7:00am. The Security also assists in Night...

  • Operations Manager

    2 weeks ago

    Yellowknife, Canada Nova Hotels Full time

    About us Nova Hotels is a Canadian, family owned and operated hotel chain and management company based in Western Canada. Nova has 15 full and limited service hotels across Alberta, Saskatchewan and the Northwest Territories. Nova Hotels started its business in Yellowknife in 2000 and has had over 32 hotels and operate 6 different brands in the last 21 years...

  • Operations Manager

    2 weeks ago

    Yellowknife, Canada Nova Hotels Full time

    About us Nova Hotels is a Canadian, family owned and operated hotel chain and management company based in Western Canada. Nova has 15 full and limited service hotels across Alberta, Saskatchewan and the Northwest Territories. Nova Hotels started its business in Yellowknife in 2000 and has had over 32 hotels and operate 6 different brands in the last 21 years...

  • Operations Manager

    4 weeks ago

    Yellowknife, Canada Nova Hotels Full time

    About usNova Hotels is a Canadian, family owned and operated hotel chain and management company based in Western Canada. Nova has 15 full and limited service hotels across Alberta, Saskatchewan and the Northwest Territories. Nova Hotels started its’ business in Yellowknife in 2000 and has had over 32 hotels and operate 6 different brands in the last 21...

  • Room Attendant

    4 months ago

    Yellowknife, Canada Nova Hotels Full time

    **About us** Nova Hotels is a Canadian, family owned and operated hotel chain and management company based in Western Canada. Nova has 15 full and limited service hotels across Alberta, Saskatchewan and the Northwest Territories. Nova Hotels started its’ business in Yellowknife in 2000 and has had over 32 hotels and operate 6 different brands in the last...

  • Dishwasher-chateau Nova Yellowknife

    4 months ago

    Yellowknife, Canada Nova Hotels Full time

    The Dishwasher is responsible is responsible for supporting the kitchen and outlets by ensuring the dishware, glassware, silverware, pots and pans are washed in a timely and efficient manner. Ensuring the highest standards of cleanliness are demonstrated at all times This is a fulltime position that includes days, evenings, weekends and holidays. Full time...

  • General Manager

    1 week ago

    Yellowknife, Canada Nova Hotels Full time

    About usNova Hotels is a Canadian, family owned and operated hotel chain and management company based in Western Canada. Nova has 14 full and limited service hotels across Alberta, Saskatchewan and the Northwest Territories. Nova Hotels started its’ business in Yellowknife in 2000 and has had over 32 hotels and operate 6 different brands in the last 21...

  • Office Administrator

    4 months ago

    Yellowknife, Canada Nova Hotels Full time

    **PRIMARY FUNCTIONS** Reporting to the General Manager, the Office Administrator is responsible for overseeing payroll, recruitment, onboarding, maintaining personnel files and supporting the accounting clerk. This position is fulltime. **Responsibilities and Essential Duties**: **Payroll** - Process Bi-Weekly payroll for 100 plus employees - Verify...

  • Veterinary Front Desk Associate

    3 weeks ago

    Yellowknife, Northwest Territories, Canada Yellowknife Veterinary Clinic and Boutique Full time

    About the RoleWe are seeking a highly organized and compassionate individual to join our team as a Veterinary Receptionist at the Yellowknife Veterinary Clinic and Boutique. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing client relationships, and ensuring the smooth operation of our...

  • Executive Sous Chef

    4 months ago

    Yellowknife, Canada Nova Hotels Full time

    PRIMARY FUNCTIONSReporting to the Chef, the Executive Sous Chef is responsible for ensuring the highest standards of hospitality and food safety by overseeing all aspects of the kitchen operations. With a strong understanding of preparation and budgeting, the Executive Sous Chef controls both food and labour costs while achieving the highest quality of...

  • Accounting Assistant

    3 months ago

    Yellowknife, Canada Nova Hotels Full time

    PRIMARY FUNCTIONSReporting to the General Manager and Corporate Controller, the Accounting Assistant is responsible for assisting in monitoring the processes and controls of Nova Hotels, in the finance area. This includes maintaining necessary income reports and journals by accurately auditing the daily revenues, account reconciliations,month end processes...

  • Full Time Casual Customer Service Representative I

    4 months ago

    Yellowknife, Canada City of Yellowknife Full time

    Join our City Hall Customer Service and Finance Team! The City of Yellowknife is currently seeking an enthusiastic and motivated individual to assume the position of Customer Service Representative I working at the front desk in City Hall. Under the direct supervision of the Supervisor, Customer Service, the incumbent works as part of a team that is...

  • Guest Security Officer

    4 months ago

    Yellowknife, Canada Nova Hotels Full time

    **PRIMARY FUNCTIONS** Reporting to the General Manager, the Guest Security Officer is responsible for the day-to-day security and safety operations of the building and surrounding property. This includes the monitoring hallways, public areas, restaurant, and parking lot, as well as responding to any issues related to the guest rooms themselves. Due to the...

  • Food and Beverage Server

    3 weeks ago

    Yellowknife, Northwest Territories, Canada Yellowknife Restaurant Limited Partnership Full time

    About the RoleWe are seeking a highly skilled and enthusiastic Food and Beverage Server to join our team at Yellowknife Restaurant Limited Partnership. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service and ensuring a memorable dining experience for our guests.Key ResponsibilitiesCustomer Service:...

Front Desk Agent-Chateau Nova Yellowknife

3 months ago

Yellowknife, Canada Nova Hotels Full time

PRIMARY FUNCTIONS
Reporting to the Front Office Manager, the main duty of the Front Desk Agent is to ensure the satisfaction of all hotel guests by providing exceptional customer service. You are the first impression of the property; you welcome guests in a professional and friendly manner at all times and resolve any guest issues as they come up. Sell rooms to hotel guests that call or come to the desk and ensure that sufficient payment in collected in accordance with hotel policies. This position is full-time and includes days, evenings, weekends and holidays.

  • Responsibilities and Position Duties (including but not limited to the following):
  • Follows all established and future front office Standard Operating Procedures.
  • Provides exceptional, courteous service to customers by adhering to Nova Hotels standards
  • Communicates effectively with customers, co-workers, and supervisors
  • Handles difficult guest inquiries and concerns effectively
  • Demonstrates teamwork by cooperating and assisting at the front desk as needed
  • Provides courteous, prompt, and accurate inter-hotel communications to staff and customers
  • Effectively makes and alters reservations within the hotel PMS system
  • Promptly checks in or checks out guests, with attention to detail and accuracy
  • Reports, turns in, and/or logs all lost and found items according to established procedures
  • Utilizes up-selling techniques to maximize profitability.
  • Performs duties as a key member of the Health & safety team
  • Maintain regular attendance as per scheduling which will vary according to occupancy of the hotel
  • Ensures organization and cleanliness of the front desk area.
  • Reports all concerns related to Engineering/Maintenance, Health and Safety, Security or Suspicious circumstances (including smells/sights and sound) immediately to the appropriate leader
  • Adheres to all Nova Hotels standards, including Hygiene, Health and Safety, and Guest Interactions.
  • Other projects/duties as assigned.

Education and Salary:

  • Must be able to legally work in Canada
  • Must speak fluent English or French.
  • No Education Required

Nova Perks:

In addition to competitive wages we offer:

  • Meal program
  • Staff rates at any of our locations throughout NWT, Saskatchewan and Alberta.
  • Friends & Family Rates at any of our locations 
  • Extended Health Benefits for full time employees 
  • Employee Discounts at the F&B Outlets 

About us

  • Nova Hotels is a Canadian, family owned and operated hotel chain and management company based in Western Canada. Nova has 15 full and limited-service hotels across Alberta, Saskatchewan and the Northwest Territories. Nova Hotels strives to provide you the utmost in comfort and service at a great price. No matter if you are an employee of Nova Hotels or a valued guest, we want you to feel like you are a part of our family. 

 

The Destination

  • The Northwest Territories is so many things. It's the start of a journey. An attitude. A destination like no other. It is a place from the pages of history. A place that still lives free and wild. Big and big-hearted. Full of adventure and discovery. And more accessible than you think. It is endless waters and unmatched landscapes. The Northwest Territories is the last corner of North America to be tamed – home to the biggest and deepest lakes, the highest waterfalls, the fabled Northwest Passage, the forbidding Barrenlands and so much more. The Northwest Territories is the best place on Earth to witness the cavorting Aurora and the midnight sun. In summer, it's downright toasty. In winter, it is a new experience, with sundogs, moonbows, trees frosted in glitter, and roads made out of ice.
  • It is an immense land here for you to explore. It is waiting for you.

 

  • We thank all applicants for their interest in Nova Hotels, however, only those considered for an interview will be contacted.