Clinic and Client Coordinator

4 weeks ago

Toronto, Canada PathWell Full time

PathWell is hiring a Clinic and Client Coordinator to join our rapidly expanding team. We are a multi-disciplinary mental wellness health clinic in Downtown Toronto, in the core of the financial district. Our team is deeply passionate and driven to help improve the lives of others and equally contribute to fostering a culture of support, growth and enjoyment.


We are looking for a motivated, energetic, and self-directed individual who is caring and passionate about mental wellness. This individual must be committed to providing an exceptional customer service experience for clients and have a deep commitment to supporting individuals on their journey to mental well-being.



Front Desk Reception Duties:

• Greet and welcome clients as they arrive at the clinic, creating a positive and professional 

first impression.

• Handle client inquiries and provide information about clinic services to clients.

• Monitor and manage the waiting area, ensuring a comfortable and organized space for 

clients.

• Assist in maintaining a secure and organized filing system for client records and administrative 

documents.



Scheduling and Coordination:

• Manage clinicians' schedules using the clinic's booking platform.

• Ensure a thorough understanding of the clinic's inclusion/exclusion criteria and clinicians' 

areas of expertise for appropriate clinician-client matching.

• Process, track, and manage all incoming referrals on a daily basis.



Operational Leadership and Support:

• Provide leadership and support within a bustling clinic environment.

• Manage incoming phone calls, emails, and booking requests from clients in a timely and efficient 

manner.

• Respond promptly to client requests, ensuring a high level of service.

• Coordinate with other team members to ensure seamless communication and collaboration.



Administrative Assistance and Office Management:

• Send intake and consent forms, as well as forms to referring physicians and insurance 

companies.

• Provide administrative assistant support to the clinic's founder.

• Offer a high level of support to clinicians to aid in clinical service delivery.

• Maintain a clean and tidy office environment, including all common areas.



Financial Administration:

• Process payments from clients, ensuring accuracy and confidentiality in handling financial 

transactions.

• Generate and send invoices to clients for services rendered, following established billing 

procedures.

• Track and reconcile payments received, addressing any discrepancies or issues promptly.

• Assist clients with billing inquiries, providing clear and detailed explanations of charges and 

payment processes.

• Coordinate with the clinic's Office Manager to ensure accurate financial reporting.

• Implement and enforce clinic policies related to payments, fees, and billing 

procedures.


Logistical and Organizational Tasks:

• Manage office supplies inventory to ensure efficient clinic operations.

• Maintain a clean and tidy office environment.

• Update and maintain the clinic's Customer Relationship Management (CRM) system.

• Organize and maintain clinic operations and procedures.



Flexibility and Additional Tasks:

• Handle other tasks as needed to support the smooth functioning of the clinic.



QUALIFICATIONS


• Post-secondary diploma/certificate

• Experience working in a healthcare clinic setting is preferred

• Ability to work in a fast-paced environment, have exceptional time management skills and to 

perform well under pressure


• Self-starter, motivated and able to learn quickly

• Demonstrates strong communication and interpersonal skills with clients

• Excellent command of written English grammar and spelling

• High attention to detail, conscientious, critical thinker

• Solution-focused individual with ability to foresee potential issues and quickly resolve 

them

• Able to balance empathy and assertiveness in professional settings

• Demonstrates proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Teams), 

Zoom Meetings, Dropbox, and Adobe Acrobat Pro.


Work Hours: 8:30 a.m. – 5:00 p.m

Work Location: In-person


  • Clinic Coordinator

    1 week ago

    Toronto, Canada Good Genetics Clinic Full time

    Good Genetics is a cosmetic clinic offering a 360° synergistic approach to beauty and wellness. Our focus is to introduce a middle ground between cosmetic clinic and luxury spa within our space and invite our clients to immerse themselves in a unique and tranquil experience. As the Clinic Coordinator, you will welcome the clients and ensure that their...

  • Clinic Coordinator

    1 week ago

    Toronto, Canada Lift Clinic Toronto Full time

    We are seeking a clinic coordinator to join our well-established cosmetic clinic in the heart of King West. If you are a people-person with a passion for aesthetics, we want to hear from you! **About Lift Clinic** Located in the heart of King West in downtown Toronto, Lift Clinic provides both cosmetic and medical treatments to help clients feel more...

  • Clinic and Client Coordinator

    3 weeks ago

    Toronto, Canada PathWell Full time

    PathWell is hiring aClinic and Client Coordinatorto join our rapidly expanding team. We are a multi-disciplinary mental wellness health clinic in Downtown Toronto, in the core of the financial district. Our team is deeply passionate and driven to help improve the lives of others and equally contribute to fostering a culture of support, growth and...

  • Clinic and Client Coordinator

    3 weeks ago

    Toronto, Canada PathWell Full time

    PathWell is hiring a Clinic and Client Coordinator to join our rapidly expanding team. We are a multi-disciplinary mental wellness health clinic in Downtown Toronto, in the core of the financial district. Our team is deeply passionate and driven to help improve the lives of others and equally contribute to fostering a culture of support, growth and...

  • Clinic and Client Coordinator

    3 weeks ago

    Toronto, Canada PathWell Full time

    PathWell is hiring a Clinic and Client Coordinator to join our rapidly expanding team. We are a multi-disciplinary mental wellness health clinic in Downtown Toronto, in the core of the financial district. Our team is deeply passionate and driven to help improve the lives of others and equally contribute to fostering a culture of support, growth and...

  • Clinic and Client Coordinator

    3 weeks ago

    Toronto, Canada PathWell Full time

    PathWell is hiring a Clinic and Client Coordinator to join our rapidly expanding team. We are a multi-disciplinary mental wellness health clinic in Downtown Toronto, in the core of the financial district. Our team is deeply passionate and driven to help improve the lives of others and equally contribute to fostering a culture of support, growth and...

  • Clinic and Client Coordinator

    4 weeks ago

    Toronto, Canada PathWell Full time

    PathWell is hiring a Clinic and Client Coordinator to join our rapidly expanding team. We are a multi-disciplinary mental wellness health clinic in Downtown Toronto, in the core of the financial district. Our team is deeply passionate and driven to help improve the lives of others and equally contribute to fostering a culture of support, growth and...

  • Clinic and Client Coordinator

    4 weeks ago

    Toronto, Canada PathWell Full time

    PathWell is hiring a Clinic and Client Coordinator to join our rapidly expanding team. We are a multi-disciplinary mental wellness health clinic in Downtown Toronto, in the core of the financial district. Our team is deeply passionate and driven to help improve the lives of others and equally contribute to fostering a culture of support, growth and...

  • Client and Clinic Coordinator

    2 months ago

    Toronto, Canada PathWell Full time

    PathWell is looking for a **part-time Clinic and Client Coordinator** to join our rapidly expanding team. We are a multi-disciplinary mental health and wellness clinic in Downtown Toronto, in the core of the financial district. Our team is deeply passionate and driven to help improve the lives of others and equally contribute to fostering a culture of...

  • Clinic and Client Coordinator

    4 weeks ago

    Toronto, Canada PathWell Full time

    PathWell is hiring a Clinic and Client Coordinator to join our rapidly expanding team. We are a multi-disciplinary mental wellness health clinic in Downtown Toronto, in the core of the financial district. Our team is deeply passionate and driven to help improve the lives of others and equally contr

  • Clinic and Client Coordinator

    3 weeks ago

    Toronto, ON, Canada PathWell Full time

    PathWell is hiring a Clinic and Client Coordinator to join our rapidly expanding team. We are a multi-disciplinary mental wellness health clinic in Downtown Toronto, in the core of the financial district. Our team is deeply passionate and driven to help improve the lives of others and equally contribute to fostering a culture of support, growth and...

  • Clinic and Client Coordinator

    1 month ago

    Toronto, Ontario, Ontario, Canada PathWell Full time

    PathWell is hiring a Clinic and Client Coordinator to join our rapidly expanding team. We are a multi-disciplinary mental wellness health clinic in Downtown Toronto, in the core of the financial district. Our team is deeply passionate and driven to help improve the lives of others and equally contribute to fostering a culture of support, growth and...

  • Client Care Coordinator

    2 months ago

    Toronto, Canada Global Hearing Aid Clinic Full time

    We are looking for a community-focused Client Care Coordinator to join our growing team! OUR PRACTICE At Global Hearing Aid Clinic, we truly believe that better hearing leads to a better life. We are a community-focused and client-driven private practice, providing the utmost care to the clients we serve. THE POSITION We are looking for a...

  • Clinic Coordinator

    7 days ago

    Toronto, Canada Skinatomy Laser Clinic Full time

    If you are searching for a new position to challenge yourself and feel accomplished, then Skinatomy Laser Clinic is the place for you. We are a fast paced Laser Clinic which offers a vast variety of cosmetic enhancement procedures. We are looking for a wonderful determined individual to join our team. Act as the initial point of contact via telephone and in...

  • Possibilities Clinic Manager

    1 week ago

    Toronto, Canada Possibilities Clinic Full time

    **Possibilities Clinic Manager** **Our Clinic and Culture** The Possibilities Clinic offers evidence-based medical, coaching, and therapy services to individuals across the lifespan. We are specialists—not generalists—with expertise in ADHD and disorders that often coexist with attention differences like Tourette Syndrome, Anxiety Disorders, and...

  • Client Service Coordinator at Yonge-eglinton

    1 week ago

    Toronto, Canada Signature Cosmetic Clinic Full time

    **WHO ARE WE**: - Signature Cosmetic Clinic established in 2016. As one of the fastest-growing and the most comprehensive cosmetic clinics with 6 locations in GTA, Signature Cosmetic Clinic is currently recruiting full-time Customers Service Coordinators to enchance a better quality of customer services. **Primary Job responsibilities include**: - Greet...

  • Client Service Coordinator in Markham and Richmond

    2 weeks ago

    Toronto, Canada Signature Cosmetic Clinic Full time

    **WHO ARE WE**: - Signature Cosmetic Clinic established in 2016. As one of the fastest-growing and the most comprehensive cosmetic clinics with 6 locations in GTA, Signature Cosmetic Clinic is currently recruiting full-time Customers Service Coordinators to enchance a better quality of customer services. **Primary Job responsibilities include**: - Greet...

  • Receptionist in a Cosmetic Clinic/medspa

    4 days ago

    Toronto, Canada Vita Cosmetic and Laser Clinic Full time

    **RECEPTIONIST WITH CUSTOMER SERVICE and MEDSPA BACKGROUND** **We require**: - Two or more years recent experience in a clinical, aesthetic, surgical or medical spa (required), Hotel/Hospitality and sales experience is an asset - Customer service and retail experience (required) - Ability to work independently and in a team; multitasking and highly...

  • Clinic Coordinator/receptionist

    1 week ago

    Toronto, Canada Rejuvenation Med Clinic Full time

    Rejuvenation Med Clinic is an aesthetics clinic dedicated to helping individuals achieve their body and wellness goals through a range of rejuvenating services We are looking for an experienced (medical office) self-motivated, enthusiastic and friendly individual who has the ability to provide exceptional customer service from the clients initial phone call...

  • Clinic Business Manager

    6 days ago

    Toronto, Canada Toronto Psychology Clinic Full time

    **About Us** The Toronto Psychology Clinic (TPC) is a multidisciplinary team of registered health professionals who provide culturally informed, evidence-based psychological services to optimize their client’s health and well-being. Services include mental health diagnostic assessments and psychotherapy services, supervision and training, and mental...