Receptionist in a Cosmetic Clinic/medspa

6 months ago


Toronto, Canada Vita Cosmetic and Laser Clinic Full time

**RECEPTIONIST WITH CUSTOMER SERVICE and MEDSPA BACKGROUND**

**We require**:

- Two or more years recent experience in a clinical, aesthetic, surgical or medical spa (required), Hotel/Hospitality and sales experience is an asset
- Customer service and retail experience (required)
- Ability to work independently and in a team; multitasking and highly organized.
- Problem solving skills
- Passionate about the industry
- Excellent phone étiqueté

**Job description and responsibilities**:

- Answering and screening phone calls, scheduling appointments, managing appointments for the clinical team.
- Daily communication of information to team and management.
- Provide a professional and friendly experience for the clients on the telephone, online, IG and in clinic for all clients and visitors.
- Checking clients in and out; and billing, process payments.
- Knowledgeable of all spa services, retail products and assist in scheduling follow up visits.
- Preparing client’s intake and consent forms and entering all client information and photos accurately into database.
- Maintain accurate scheduling in booking software, follow up calls and appointment confirmations
- Assist with troubleshooting office equipment and technologies.
- Assist in managing inventory
- Clinic opening and closing
- Promote clinic services and products
- Other varies clerical duties as requested by Practice Manager, Patient Coordinator or Medical Director

Training and Career growth opportunities.

**Salary**: From $20.00 per hour

**Benefits**:

- Company events
- Store discount

Schedule:

- 8 hour shift

Supplemental pay types:

- Commission pay
- Overtime pay

**Salary**: From $20.00 per hour

**Benefits**:

- On-site parking
- Store discount

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift

Supplemental pay types:

- Commission pay
- Overtime pay

**Education**:

- AEC / DEP or Skilled Trade Certificate (required)

**Experience**:

- medical aesthetics: 2 years (required)
- receptionist/secretary: 2 years (required)

**Language**:

- high English Proficiency level (required)

Work Location: In person



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