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Receptionist in a Cosmetic Clinic/medspa
2 weeks ago
**RECEPTIONIST WITH CUSTOMER SERVICE and MEDSPA BACKGROUND**
**We require**:
- Two or more years recent experience in a clinical, aesthetic, surgical or medical spa (required), Hotel/Hospitality and sales experience is an asset
- Customer service and retail experience (required)
- Ability to work independently and in a team; multitasking and highly organized.
- Problem solving skills
- Passionate about the industry
- Excellent phone étiqueté
**Job description and responsibilities**:
- Answering and screening phone calls, scheduling appointments, managing appointments for the clinical team.
- Daily communication of information to team and management.
- Provide a professional and friendly experience for the clients on the telephone, online, IG and in clinic for all clients and visitors.
- Checking clients in and out; and billing, process payments.
- Knowledgeable of all spa services, retail products and assist in scheduling follow up visits.
- Preparing client’s intake and consent forms and entering all client information and photos accurately into database.
- Maintain accurate scheduling in booking software, follow up calls and appointment confirmations
- Assist with troubleshooting office equipment and technologies.
- Assist in managing inventory
- Clinic opening and closing
- Promote clinic services and products
- Other varies clerical duties as requested by Practice Manager, Patient Coordinator or Medical Director
Training and Career growth opportunities.
**Salary**: From $20.00 per hour
**Benefits**:
- Company events
- Store discount
Schedule:
- 8 hour shift
Supplemental pay types:
- Commission pay
- Overtime pay
**Salary**: From $20.00 per hour
**Benefits**:
- On-site parking
- Store discount
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
Supplemental pay types:
- Commission pay
- Overtime pay
**Education**:
- AEC / DEP or Skilled Trade Certificate (required)
**Experience**:
- medical aesthetics: 2 years (required)
- receptionist/secretary: 2 years (required)
**Language**:
- high English Proficiency level (required)
Work Location: In person
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