Partnerships Manager

3 weeks ago

Canada Shoplazza Full time

Company Description

We believe that by providing a comprehensive solution, we can help businesses address various challenges and issues they face. Whether it's improving sales efficiency, expanding sales channels, or optimizing inventory management and logistics, our solutions can provide substantial assistance and support to businesses. We are committed to being long-term partners for businesses, working together with them to grow and succeed. Our team, comprised of passionate and innovative experts, is the driving force behind turning this vision into reality, committed to continuously exploring and realizing the future trends in the e-commerce industry. With our global expansion based on rapid growth, Shoplazza welcomes new talents to build North American business units.


Company website


Company Values

Focus on Differentiation

We focus on building differentiated business value, continuously exploring unique advantages in business models, strategies, product design, customer segments, vertical industries, and specific scenarios. We provide solutions with differentiated value to stand out in market competition.

Deep Insights into Business

We continuously gain insights into our industry, comprehensively and deeply analyze our customer business models and scenarios, and provide the most professional and practical solutions to exceed our customer expectations.

Create Excellent Products

We adhere to the principles of excellence and open to more, building competitive products efficiently, creating the best customer experience, and earning customer recognition.

Provide High-Quality Service

We uphold the customer-first principle, accurately capture the needs and difficulties of customers, and provide professional and efficient services to empower their business success.

Become Business Experts

We shall have a deep understanding and awareness of our field and industry, possess the ability to independently solve complex business problems, make key contributions to achieving team goals, share the achievements of the company's development, while strive to achieve self-growth.


Job Brief description

The Partnership Service team at Shoplazza plays a significant role in developing, managing, and executing Shoplazza Partner Programs. If you have an appetite for learning, growing, change, adaptability, and are comfortable in uncharted territory please apply. We are fast paced and although we have a large team, we operate like a startup for the most part. You will be placed in a constant stream of exciting new projects, complicated relationships to navigate and nurture, and new directions to explore. We highly value initiative, creative thinking, problem-solving, and resourcefulness. If you are looking for steady and predictable projects and repetitive tasks this may not be the right company for you.


Your job is to ensure a frictionless onboarding experiences as well as tools for revenue growth of our partners. This requires a versatile individual with experience, communication skills, and energy to operate in a wide spectrum of situations.


Tasks

● Autonomy and efficient time management for successful completion of projects on tight deadlines

● Embracing a fast-paced environment and accommodating for quick changes and new territories

● Understand the market landscape in your assigned service vertical - including leaders in the space, problems businesses are solving for, pain points, and emerging trends. Develop a strategy for growth using these insights.

● Foster existing partner relationships to ensure support and alignment to the ecosystem

● Support Partner Training & Certification manager to execute store functions training and maintenance of partner knowledge base

● Work with Engineer Team to executive API/SDK documentation and maintenance of partner knowledge base

● Horizontal coordination across the company to ensure organizational readiness for our ecosystem partners

● Develop GTM process and playbook for Partner Business Development Team for key partners

● Drive Bi-monthly Business Reviews for each key partnership and a scaled review approach for all other partners

● Work with Brand Team to develop and execute alliance marketing plans to raise internal and external awareness of the ecosystem portfolio.

● Track KPIs on initiatives across internal sales and account management teams and external partners

● Manage internal cross-functional initiatives to ensure that appropriate resources are applied to the implementation of partnerships


Qualifications and requirements


Must have:

● 2 years experience in the ecommerce industry

● Time flexibility and strong communication skills to collaborate with international team

● Appetite for quick changes and new projects

● Experience in startup or similar fast-paced environment

● Minimum of 3 years of business/sales experience

● BA/BS degree

● Experience with CRM and PRM

● Fluent in English


Bonus:

● Fluent in Mandarin and other languages

● Successful track record executing partnerships with technology companies

● Experiences with product, marketing, and/or enterprise technology strategy consulting experience

● Experience working with Hubspot CRM

● Agility and adaptability in a rapidly growing, constantly changing environment

● An analytical and entrepreneurial mind

● A passion for retail, technology, and commerce


Working conditions

This is a permanent full-time position, working remotely.

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