Retail Partnership Manager

1 week ago


Canada Shopify Full time
About the Role

The Retail Partnerships team at Shopify is responsible for establishing high-quality partnerships to drive merchant growth and expansion of our point-of-sale products. The team focuses on delivering Shopify growth through retail go-to-market partnerships that can expand the reach of our products.

As a Partner Manager on Shopify's Retail Partnerships Team, you will collaborate with product management, sales, and operations functions to drive revenue growth and industry alliances; strengthening the retail partnership ecosystem.

Key Responsibilities:

  • Understand the unique business goals, needs, and pain points of partners, and assist them in growing their business using Shopify's retail products.
  • Develop and implement strategic plans to identify and target potential Retail Partners who align with our product market fit.
  • Craft and execute partnership strategies to generate new business opportunities for Shopify POS.
  • Manage partners to develop merchant acquisition opportunities and navigate partner organizations with multiple stakeholders, both internal and external.
  • Leverage your depth of partnerships experience to influence the broader partner organization at Shopify as we develop new ways to grow our partner base and reach more merchants.

Requirements:

  • Experience working in partnership program(s) that use business development to recruit new partners as well as partner management to drive partner production.
  • Established relationships within the industry with commerce agencies, technology providers, and other potential businesses that complement the bricks and mortar retail.
  • Experience in data and operational management (pipeline management, project management, data insights analysis, CRM management, operational planning, etc.).
  • Clear communications skills to drive conversations amongst existing and potential partners, with the ability to tailor communication styles to effectively engage with diverse partner types.
  • A passion for commerce and deep commerce industry experience with a retailer, solutions partner or SaaS technology provider.
  • Experience working with a team of individuals with varying degrees of seniority and proven experience in partner performance management.
  • Experience working across multiple business units, composed of many stakeholders and influencing factors.
  • Proactive and accurate forecasting that helps track opportunities and set priorities with clear action plans.

Nice to Haves:

  • Knowledge of the bricks and mortar retail industry, their strategies and business goals is a plus.
  • Background in SaaS or retail tech.
  • In-depth knowledge of the competitive landscape in point-of-sale, retail technology, and commerce.
  • Previous experience selling POS systems is a plus.
  • Experience with MEDDICC, BANT, and Challenger sales methodologies is a plus.


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