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Human Resources Representative

6 hours ago


St Catharines, Canada City of St. Catharines Full time

Overview At the City of St. Catharines, you’ll find more than just a job — you’ll find a place that fits. Here, your work means something — where you can see the impact, feel the pride, and know you’re a part of something bigger. You’ll be trusted to do your job, backed by people who care, and part of a team that shows up for each other. There’s flexibility when it counts, and a real understanding that life doesn’t stop when the workday starts. With pay you can count on, great benefits, and a pension that helps you plan ahead — you’ve got more than a job. You’ve got the space to grow, the balance you need, and a place that gets it. It feels different — because it is. About The Role This contract opportunity is to strengthen our HR team during a period of strategic and operational enhancement. In this role you will be responsible for providing support in all key areas of human resources as a committed member of the Human Resources Team. This position will support Recruitment and Selection, Labour Relations, Training and Development and Compensation and Benefit administration. The position provides excellent customer service to both internal and external customers. What You'll be Doing HR Support and Administration: Coordinate all aspects of recruitment and selection, including preparing job postings, coordinating interviews, conducting reference checks, and facilitating the onboarding process. Provide support in labour relations including scheduling grievance meetings, assisting in negotiation preparations, revising collective agreement documents, and maintaining updated seniority lists. Assist HR Specialist with various projects, ensuring timely and accurate completion of tasks. Support the planning and execution of annual company events. Handle administrative tasks, including responding to calls and emails, employment verification, responding to surveys, and issuing union member updates. Benefit and Pension Administration: Enroll new employees, maintain benefit databases, submit monthly remittances, and act as a central resource for benefit support and clarification of coverage. Work with benefit providers/brokers to ensure plans and information are up-to-date and accurate. Records Management and HRIS Maintenance: Perform data entry and process forms. Maintain records/filing system in accordance with retention by-laws. Ensure employee profiles are accurate and up-to-date in the Human Resources Information System. Customer Service and Team Support: Provide exceptional customer service to external and internal stakeholders, acting as an ambassador for the Corporate Support Services Department. Assist other HR staff in compiling metrics and projects as required. Support the HR team in various key functions as needed and perform any other assigned duties. What's Required Post-secondary education in Human Resources Management, Business Administration, Industrial/Labour Relations, or related field. Completion of coursework for a professional HR designation (e.g., CHRP). Three (3) years of recent HR experience, preferably in a unionized environment, including benefit administration, payroll, and HRIS. Experience working with external agencies like the Ministry of Labour and Workplace Safety and Insurance Board. Strong knowledge of relevant Acts and regulations (e.g., OHSA, ESA, LRA, Human Rights Code, WSIB, Pension and Benefits Act, AODA). Ability to travel between City work locations may be required. Self-motivated with proven initiative and strong multitasking abilities. Demonstrates professional customer service skills, effective communication, and strong attention to detail. Demonstrated proficiency in Microsoft Office Suite, website maintenance, and quick adaptation to new software. Works effectively in a team environment, liaising with internal and external stakeholders while maintaining strict confidentiality and integrity in handling sensitive information. Job Details Job ID: Pay Rate: $78,806 to $92,183 Hours: 35 per week Schedule: Monday to Friday, 8:30 AM to 4:30 PM Location: St. Catharines, ON Work Mode: Hybrid (50% or more remote) Employee Group: Non-Union Position Type: Temporary, Full-time Duration: 18 months Application Deadline: Until filled Jobs with an application deadline will close at 11:59 PM on that date. Jobs listed as ‘open until filled’ may close at any time. What's In It For You Great People: Be part of a team that supports you, celebrates your wins, and helps you succeed. Make Your Mark: Bring your ideas, drive meaningful change, and leave a lasting impact on our community. Learn & Grow: Access training and development funds to take your skills to the next level. Competitive Pay: Competitive pay from a certified Ontario Living Wage Employer. Secure Future: Join the OMERS pension plan with employer-matched contributions. Balance & Benefits: Flexible hybrid work options plus health, dental, and vision benefits for eligible positions. Additional Information Equal Opportunity Employer The City of St. Catharines is committed to fostering an inclusive, accessible, and respectful work environment. We celebrate the uniqueness of every individual. Our community is enriched by people from diverse backgrounds and lived experiences—a value reflected in our 2023–2027 Strategic Plan. Don’t Meet Every Requirement? We encourage individuals from all backgrounds, experiences, and education levels to apply. While specific qualifications may be required for certain roles, we assess each applicant’s overall suitability. Please note that unionized roles are subject to collective agreement requirements. Accommodation We are an equal opportunity employer and provide accommodations throughout the recruitment process in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation at any stage, please contact Human Resources at Application Process To ensure transparency and fairness, all applications must be submitted online through our application portal. Please keep your contact information up to date and regularly check your spam and junk email folders, as important communications may be directed there. Interviews and Assessments Depending on the role, interviews may be conducted via video conferencing or in person. Various tests and/or assessments may be administered as part of the selection process. Use of AI The City of St. Catharines does not use artificial intelligence (AI) technology in any part of the recruitment process. #J-18808-Ljbffr