Current jobs related to Directeur(trice) Talents et culture/ Director People and Culture - Canada - Inoria

  • Director of People and Culture

    1 month ago

    Canada Diversis Capital LLC Full time

    About the RoleWe are seeking a highly skilled and experienced Director of People and Culture to join our team at Tempo. As a key member of our Senior Leadership Team, you will be responsible for developing and implementing strategies to optimize our business partner, performance management, compensation, employee relations, and other people programs.You will...

  • Director of People and Culture

    1 month ago

    Canada Diversis Capital LLC Full time

    About the RoleWe are seeking a highly skilled and experienced Director of People and Culture to join our team at Tempo. As a key member of our Senior Leadership Team, you will be responsible for developing and implementing strategies to optimize our business partner, performance management, compensation, employee relations, and other people programs.You will...

  • Director, Culture

    1 week ago

    Greater Toronto Area, Canada, Ontario PSG leadership Inc. Full time

    Our client is a prominent leader in their field with a national presence and years of success to be proud of. They have engaged our services to source a high achieving HR Leader, with the right approach to bridging effective relationships within all aspects of the business including, Operations, Sales, Logistics and Finance. Your strategic forward thinking,...

  • People & Culture Business Partner

    5 months ago

    Canada Certn Full time

    **People & Culture Business Partner**: **A Little Bit About Us**: We are a growing global technology company that is looking to reinvent the way organizations build Trust in People with technology and AI-backed background checks. We are proud to share that we recently secured $30 million in series B funding, and are becoming one of fastest-growing...

  • People & Culture Business Partner

    5 months ago

    Canada Federation of Canadian Municipalities Full time

    **Position** **People & Culture Business Partner** **Department** **People & Culture** **Classification** **Level 6** **Salary** **Our salaries generally range from $80,500 - $91,500 and are based on qualifications and experience** **Languages** **Bilingualism (English and French) is required** **Term** **Permanent...

  • Partenaire D'affaires, Talent Et Culture

    5 months ago

    Canada Lemay Full time

    **Description de l'entreprise** Chef de file canadien en architecture et en design, Lemay a connu une croissance spectaculaire et une transformation passionnante au cours des dernières années. Chez Lemay, nous croyons en la valeur unique du design pour créer des espaces ouverts et significatifs où chaque personne peut s'épanouir. Nous nous engageons à...

  • Guide-animateur(Trice) - Arts Visuels

    5 months ago

    Canada Culture Trois-Rivières Full time

    **QUI SOMMES-NOUS?** Culture Trois-Rivières c’est huit lieux de diffusion de la culture, dont la mission est de **développer**, **promouvoir** et rendre **accessible **une offre culturelle et artistique diversifiée qui contribue au mieux-être et au développement de la communauté trifluvienne! Génératrice d’impacts culturels, économiques et...

  • Senior Manager, People

    4 days ago

    Montreal, QC, Canada Pixel United Full time

    The P&C Business Partner supports the delivery of P&C strategies aligned to business objectives within the P&C team, using data to drive design and decisions. This role involves working across the business, providing support and assisting in the implementation of P&C initiatives. The P&C BP will help manage relationships between P&C and the business,...

  • Senior People Culture Functional Analyst

    2 months ago

    Canada myGwork Full time $81,500 - $107,000

    About the RoleThis is an exciting opportunity to join myGwork, a leading platform for the LGBTQ+ business community, as a Senior People Culture Functional Analyst. As a key member of our team, you will play a critical role in delivering an optimized digital experience for our people.Key ResponsibilitiesPartner with P&C Centers of Excellence, P&C Product...

  • Senior People Culture Functional Analyst

    2 months ago

    Canada myGwork Full time $81,500 - $107,000

    About the RoleThis is an exciting opportunity to join myGwork, a leading platform for the LGBTQ+ business community, as a Senior People Culture Functional Analyst. As a key member of our team, you will play a critical role in delivering an optimized digital experience for our people.Key ResponsibilitiesPartner with P&C Centers of Excellence, P&C Product...

  • Senior People Culture Functional Analyst

    2 months ago

    Canada Lululemon Full time

    About the Role:Lululemon is seeking a highly skilled Senior People Culture Functional Analyst to join our team. As a key member of our Talent Activation and Learning teams, you will be responsible for delivering an optimized digital experience for our people.Key Responsibilities:Act as a technical expert for both new and recurring initiatives to ensure...

  • Senior People Culture Functional Analyst

    2 months ago

    Canada Lululemon Full time

    About the Role:Lululemon is seeking a highly skilled Senior People Culture Functional Analyst to join our team. As a key member of our Talent Activation and Learning teams, you will be responsible for delivering an optimized digital experience for our people.Key Responsibilities:Act as a technical expert for both new and recurring initiatives to ensure...

  • Director of People Operations

    2 months ago

    Canada Diversis Capital LLC Full time

    About the RoleWe are seeking a seasoned HR professional to join our team as the Director of People Operations. As a key member of our Senior Leadership Team, you will play a critical role in shaping our company culture and driving business outcomes through strategic people management.Key ResponsibilitiesDevelop and implement HR strategies that align with our...

  • Director of People Operations

    2 months ago

    Canada Diversis Capital LLC Full time

    About the RoleWe are seeking a seasoned HR professional to join our team as the Director of People Operations. As a key member of our Senior Leadership Team, you will play a critical role in shaping our company culture and driving business outcomes through strategic people management.Key ResponsibilitiesDevelop and implement HR strategies that align with our...

  • Senior Manager, People

    1 week ago

    Montreal, QC, Canada Pixel United Full time

    The P&C Business Partner supports the delivery of P&C strategies aligned to business objectives within the P&C team, using data to drive design and decisions. This role involves working across the business, providing support and assisting in the implementation of P&C initiatives. The P&C BP will help manage relationships between P&C and the business,...

  • Director of People Operations

    3 weeks ago

    Canada Diversis Capital LLC Full time

    About the RoleWe are seeking a seasoned Director of People Operations to join our team at Tempo. As a key member of our Senior Leadership Team, you will play a critical role in shaping our company culture and driving business success through strategic people planning.Key ResponsibilitiesDevelop and implement HR strategies that align with our business...

  • Director of People Operations

    2 months ago

    Canada Diversis Capital LLC Full time

    About the RoleWe are seeking a seasoned HR professional to join our team as a Director of People Operations. As a key member of our Senior Leadership Team, you will play a critical role in shaping our company culture and driving business outcomes through strategic people planning.Key ResponsibilitiesDevelop and implement HR initiatives that align with our...

  • Director of People Operations

    2 months ago

    Canada Diversis Capital LLC Full time

    About the RoleWe are seeking a seasoned HR professional to join our team as a Director of People Operations. As a key member of our Senior Leadership Team, you will play a critical role in shaping our company culture and driving business outcomes through strategic people planning.Key ResponsibilitiesDevelop and implement HR initiatives that align with our...

  • Directeur-trice Associé-e, Médias de Performance

    5 months ago

    Canada Humanise Full time

    Agence média indépendante en pleine croissance, Glassroom met l’accent sur des relations transparentes annonceur-agence, le développement professionnel de ses experts, et l'amélioration en continu. Dans ce laboratoire, on cherche à transformer les stratégies médias brillantes en résultats d’affaires inspirants. Travaillant en étroite...

  • Executive Director, Planning

    3 weeks ago

    Canada Director File Full time

    Job Title: Executive Director, PlanningWe are seeking a visionary leader to oversee our SchoolBOX operations and drive sustainable growth. As our Executive Director, you will be responsible for developing relationships with our global network, implementing systems and procedures, and planning for future growth.Key Responsibilities:Fundraising & Donor...

Directeur(trice) Talents et culture/ Director People and Culture

3 months ago

Canada Inoria Full time

English will follow


Qui nous sommes :

Inoria (anciennement Quovim C3) s’impose comme un partenaire nord-américain de choix orchestrant avec brio l’évolution des centres de contact. Inoria alimente des millions d’interactions clients et soutient avec ardeur les organisations dans leur parcours de transformation numérique par des services d’optimisation, de mise en œuvre et d’intégration personnalisés. Souple, ouverte et axée sur la personne, Inoria sait construire de véritables relations et soutenir le succès par ses conseils inspirés, la collaboration et les solutions innovantes qu’elle propose.

Bien plus qu’un service-conseil d’experts en centre de contact, Inoria cherche à enrichir l’expérience client.


Pourquoi nous avons besoin de vous :

Le (a) Directeur (trice)- Talents et culture soutient la vision et les objectifs d’Inoria par la co-création de stratégies d’affaires, ses conseils et l’influence qu’il (elle) a sur la gestion des employés, sa manière de façonner la culture de l’entreprise, d’améliorer l’expérience et le développement des employés tout en naviguant sur le volet humain des changements et des efforts de communication interne.

Il (elle) travaille en étroite collaboration avec l’équipe de Direction pour fournir un solide leadership à l’organisation.


Responsabilités principales:

  • Agir en tant que partenaire d’affaires, collaborer avec l’équipe de direction à élaborer et à mettre en œuvre des stratégies d’affaires visant à atteindre des objectifs à court ou à long terme.
  • En collaboration avec les autres directeurs, assurez l’alignement des efforts pour atteindre la vision et les objectifs de l’entreprise tout en respectant les meilleures pratiques en matière de gestion des personnes.
  • Soutenir habilement les équipes de direction et de gestion ainsi que les responsables d’Inoria, en particulier dans les domaines de la résolution de conflits, de la collaboration, du coaching, du développement d’autrui et de la communication.
  • Aligner gestion du changement, développement des talents et initiatives en lien avec les stratégies d’affaires en identifiant des opportunités d’amélioration de l’efficacité.
  • Représenter Inoria en en étant un véritable ambassadeur, tant à l’interne qu’à l’extérieur de l’organisation.
  • Travailler activement à son propre développement en le mettant en priorité.
  • Superviser les processus cycliques du personnel d’Inoria et leur tenue, les animer, le cas échéant.
  • Veiller à ce que la communication à l’interne soit efficace, régulière, significative et opportune dans toute l’organisation.
  • Fournir un solide leadership et gérer de manière experte le rendement des personnes sous son autorité directe.
  • Superviser le recrutement, l’accueil, la formation et le mentorat des employés d’Inoria au besoin.
  • Créer ou maintenir des initiatives de développement professionnel continu pour tous les employés d’Inoria.
  • Soutenir et diriger les efforts de diversité, d’équité et d’inclusion chez Inoria.
  • S’acquitter d’autres tâches ou responsabilités qui pourraient lui être confiées.



Vous devez répondre aux exigences suivantes :

  • Grand (e) bâtisseur(se) de relations avec une capacité éprouvée à articuler une vision et à influencer les parties prenantes
  • Expérience préalable comme partenaire d’affaires stratégique, idéalement dans un environnement de services professionnels.
  • Expérience à coacher des leaders et à renforcer leur confiance en leurs propres compétences de coaching.
  • Connaissance de la législation en matière d’emploi et des théories et meilleures pratiques actuelles, y compris dans le recrutement, la gestion des politiques et la gestion de la performance.
  • Jugement solide et compétences interpersonnelles et de facilitation efficaces.
  • Sens aiguisé des affaires.
  • Une accréditation de coach ou certification semblable serait un atout (de préférence certifié ICF).
  • Minimum de 8 ans d’expérience à un poste de gestion des ressources humaines.
  • Une formation post-secondaire est exigée; une maîtrise en administration des affaires ou en psychologie est un atout.
  • De préférence, une formation liée aux RH et un titre de CRHA (conseiller en ressources humaines agréé).
  • Le bilinguisme (français et anglais) est indispensable.
  • Une expérience en services professionnels ou dans le secteur de la technologie est fortement privilégiée.


---------------------------------------------


Who we are:

Inoria (formerly Quovim C3) is the North American partner of choice actively orchestrating the evolution of contact center operations. Inoria powers millions of customer interactions, passionately supporting organizations as they navigate their digital transformation journey through customized optimization, implementation and integration services. Agile, personable and human-centric, Inoria builds authentic relationships and champions success through inspired guidance, collaboration and innovative solutions.

More than contact center expert consulting, Inoria is about enriching the customer experience.


Why we need you:

The Director of People and Culture is responsible for supporting Inoria's vision and goals by co-creating business strategies, expertly advising on and influencing people management, shaping the company's culture, enhancing employee experience and development, while navigating the people side of change and internal communication efforts.

The Director of People and Culture works closely with the management team to provide strong leadership for the organization.


Principal tasks and responsibilities include:

  • Collaborate as a business partner with the management team in developing and executing business strategies to achieve long and short-term goals.
  • Along with other directors, ensure alignment of efforts to achieve company’s vision and goals while adhering to best in class people practices.
  • Expertly support the executive and management teams as well as all people leaders at Inoria, particularly in areas of conflict resolution, collaboration, coaching, development of others and communication.
  • Align change management, talent development and related initiatives to business strategies, identifying opportunities for increased efficiency.
  • Represent Inoria as a true ambassador internally, as well as outside of the organization.
  • Take an active part in and prioritize own growth and development.
  • Provide oversight of Inoria cyclical people processes and their administration, as well as facilitation when appropriate.
  • Work to ensure effective, regular, meaningful and timely internal communication throughout the organization.
  • Provide solid leadership and expertly manage performance of the direct report(s).
  • Oversee hiring, onboarding, training and mentoring of Inoria employees as necessary.
  • Provide and/or secure initiatives for continuous professional development of all employees at Inoria.
  • Ensure and spearhead all diversity, equity and inclusion efforts at Inoria.
  • Other tasks and responsibilities as assigned appropriately.


Qualifications and pre-requisites:

  • Exceptional relationship builder with a proven ability to articulate a vision and influence stakeholders
  • Prior experience as a strategic business partner, ideally within a professional services environment
  • Experience coaching leaders and building confidence in their own coaching skills
  • Knowledge of current legislation related to employment as well as current theories and best practices including recruitment, policy and performance management
  • Solid judgment and effective interpersonal and facilitation skills
  • Strong business acumen
  • Coach accreditation or similar certification would be an asset (preferably ICF certified)
  • Minimum 8 years’ experience in a human resource management role
  • Post-secondary education required; master’s degree in business or psychology is an asset
  • HR-related education and CHRP preferred
  • Bilingualism (French & English) is a must
  • Professional Services and/or Technology industry experience is highly preferred