Customer Service Representative

1 week ago

Mississauga, Ontario, Canada Reliable Automatic Sprinkler Co., Inc. Full time $40,000 - $80,000 per year
Customer Service Representative
Eastern Canadian Sales

Reliable Automatic Sprinkler Co. is a world leader in the manufacture of fire sprinklers and related system valves as well as a major distributor of a full line of fire sprinkler system components and fabricated piping solutions to the fire sprinkler industry since 1920. Today, Reliable is in its fourth generation of Fee Family leadership and has many employees who have served more than 25 years, enhancing its family atmosphere and its ability to offer significant stable, long-term career opportunities.

Are you interested in being part of team who plays a crucial role of the fire protection industry's goal of saving lives and reducing property damage? We have an opportunity for you

Summary

The Customer Service Representative provides effective customer service for all internal and external customers.

Duties and Responsibilities

  • Responsible for communicating with customers via phone, email, fax, etc.
  • Provides timely and accurate information to incoming customer service orders, status, and product knowledge request
  • Processes customer orders, changes, and returns
  • Resolves customer complaints by investigating problems, developing solutions, and making recommendations
  • Works closely with the Operations Supervisor as directed
  • Reviews and maintains customer database to track information on account information, statuses, orders, and lead times
  • Provides timely feedback regarding service failures or customer concerns
  • Works closely with Sales Representatives on quotes, status of orders etc.
  • Promote a safe workplace by performing all tasks in a safe and thoughtful manner in compliance with all rules, procedures, instructions, devices, equipment and use of appropriate personal protective equipment. Maintain vigilance for any hazardous conditions or practices in the workplace and immediately report any unsafe conditions or practice to your supervisor
  • Performs other duties as directed

Skills and Competencies

Strong communication and interpersonal skillsOutstanding customer service skillsExcellent time management abilityAbility to handle adversity and conflict with successful outcomesOutstanding attention to detail and accuracyPossesses strong commitment to team environment while working well with othersWorks systematically and logically to resolve problemsUnderstanding of common business practices relating to pricing, terms, shipment, taxes and payment for products and servicesKnowledge of technical details of the company productProficient in computer data entryProficient in Microsoft Office, Microsoft CRM Dynamics, and AS400 Software

Qualifications

Associates' Degree in Business and/or Related Field2 + years of Customer Service experience in the manufacturing or construction industry

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by law.

Reliable Automatic Sprinkler., Inc. recognizes institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent

  • Customer Service Representative

    7 days ago

    Mississauga, Ontario, Canada ASC Engineered Solutions Full time $24 - $27

    Customer Service RepresentativeDepartment: SalesEmployment Type: Full TimeLocation: Mississauga, Ontario, CACompensation: $ $26.50 / hourDescription The Customer Service Representative provides effective customer service for all internal and external customers. Key ResponsibilitiesResponsible for communicating with customers via phone, email, fax,...

  • Customer Service Representative

    7 days ago

    Mississauga, Ontario, Canada Stream Logistics, A TFI International Company Full time $45,000 - $65,000 per year

    Company DescriptionStream Logistics, a subsidiary of TFI International Inc., provides expert transportation, warehousing, and distribution solutions to meet each client's unique requirements. As part of one of Canada's largest providers of transportation and logistics services, Stream Logistics leverages its sister companies to offer an extensive range of...

  • Customer Service Representative

    7 days ago

    Mississauga, Ontario, Canada Aunty's Kitchen Full time US$30,000 - US$45,000 per year

    Job Title: Customer Service RepresentativeLocation: Aunty's Kitchen – Erin Mills, Mississauga, ONJob Type: Part-time/Full-timeCompensation: Competitive hourly wage + tipsAbout UsAunty's Kitchen is a vibrant Pakistani casual restaurant known for its flavorful dishes and warm hospitality. Located in Erin Mills, we offer a diverse menu inspired by traditional...

  • Customer Service Representative

    1 week ago

    Mississauga, Ontario, Canada Sheridan Student Union Full time $36,814 - $40,399 per year

    JOB DESCRIPTION  Position:Customer Service Representative (CSR)Reports to:Director of Services and Assistant Services ManagerPay rate:$17.87/hourHours:Monday – Friday 9am – 5pm (hours may vary and up to the discretion of the SSU and the College) 8-15 hours per weekLast Updated:November 2025Term:  November 2025 – April 2026.Location:HMCSCOPE AND...

  • Customer Service Representative

    7 days ago

    Mississauga, Ontario, Canada Fuze Logistics Services Inc Full time $45,000 - $65,000 per year

    Customer Service Representative Fuze Logistics Services is a next generation 3PL headquartered in Montreal, with offices across North America, leveraging cutting-edge technologies and decades of industry expertise to facilitate the transport of freight globally.We are seeking a Customer Service Representative to join our team in MississaugaThe successful...

  • Customer Service Representative

    7 days ago

    Mississauga, Ontario, Canada U-Haul Full time $30,000 - $40,000 per year

    Location:2700 Royal Windsor Dr, Mississauga, Ontario L5J1K7 CanadaAre you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service...

  • Customer Service Representative

    1 week ago

    Mississauga, Ontario, Canada Conestoga Cold Storage Full time $40,000 - $60,000 per year

    Job descriptionCustomer Service RepresentativeJob Status: Full-Time (Days)Job Timings: Business hoursJob Description:Want to work in an environment where your efforts are much appreciated and you're not "just a number"?Want to work in a fun friendly environment rather than a corporate culture?Want to work in one of Canada's 50 Best Managed Companies for the...

  • Customer Service Representative

    2 weeks ago

    Mississauga, Ontario, Canada Essential Insurance Brokers Ltd Full time $45,000 - $65,000 per year

    Job Title:Customer Service Representative (CSR)Location:Mississauga, ONJob Type:Full-TimeCompany:Essential Insurance Brokers Ltd.About Us:At Essential Insurance Brokers Ltd., we're committed to supporting our clients with personalized, trustworthy, and comprehensive insurance solutions. As our brokerage continues to grow, we're looking for a reliable and...

  • Customer Service Representative

    2 days ago

    Mississauga, Ontario, Canada Colourific Coatings Ltd. Full time $60,000 - $80,000 per year

    About UsColourific Coating Ltd. is a leading powder coating company in Canada for aluminum and steel products. Our powder coatings processes and applications comply to the American Architectural Manufacturers Association (AAMA) stringent specifications. Combined with superior quality assurance systems, just-in-time delivery, clients are provided with...

  • Customer Service Representative

    1 week ago

    Mississauga, Ontario, Canada Aaxel Insurance Brokers Full time $45,000 - $65,000 per year

    Are you an aspiring insurance professional looking to grow your career in a fast-paced, supportive, and customer-focused environment? We're expanding our team and are looking for a Customer Service Representative (CSR) with approximately 1 year of experience in the insurance industry.About the RoleIn this full-time, in-office position (Mississauga), you will...