Customer Service Representative

2 weeks ago

Mississauga, Ontario, Canada Fuze Logistics Services Inc Full time

Customer Service Representative 

Fuze Logistics Services is a next generation 3PL headquartered in Montreal, with offices across North America, leveraging cutting-edge technologies and decades of industry expertise to facilitate the transport of freight globally.

We are seeking a Customer Service Representative to join our team in Mississauga

The successful candidate will be responsible for communicating with customers on service capabilities, work order input, coordination with dispatch and to provide information on shipment status.

Job Responsibilities and Duties:

  • Provides information to customers on service capabilities and capacity availability.
  • Enters order information directly into computer system, accurately and on a timely basis.
  • Resolves service issues.
  • Schedules appointment times as required meeting designated delivery windows set by the customer.
  • Communicates with customers (shippers, consignees and third parties as required) to provide information on shipment status to communicate anticipated service issues, new pick-up and delivery times and alternative solutions where possible.
  • Performs other duties as requested.

Abilities and Skills:

  • Excellent organizational, interpersonal communication and computer skills.
  • Detail-oriented and work effectively under pressure while meeting all applicable deadlines.
  • Must be able to work independently and productively with minimum supervision.
  • Recognize problems, identify possible causes and resolve routine problems.
  • Ability to establish and maintain professional atmosphere for, co-workers and customers.

Qualifications:

  • 1 year of transport customer service.
  • Strong attention to detail, and very good local geographical knowledge.
  • Bring energy, enthusiasm and a positive attitude to the job.
  • Excellent verbal/written communication skills.
  • Experienced with Microsoft Office Suite.

Fuze Logistics Services Inc.  is committed to providing equal opportunity for all qualified applicants without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristics protected by provincial laws. If you are selected to participate in recruitment, selection and/or assessment process, please advise our Human Resources department of any accommodation(s) needed to ensure your equal participation. Any information collected relating to the accommodation will be addressed confidentially.

  • Customer Service Representative

    1 week ago

    Mississauga, Ontario, Canada Fine Sight Solutions Full time

    Our Customer Service Representatives (CSR) are communication experts who provide fast, friendly service to customers to ask questions, assess their needs, and provide immediate assistance. Upon joining our goal-driven, energetic team, the Customer Service Representative (CSR) will receive two weeks of intensive hands-on training to become a resident expert...

  • Customer Service Representative

    2 weeks ago

    Mississauga, Ontario, Canada ASC Engineered Solutions Full time $24 - $27

    Customer Service RepresentativeDepartment: SalesEmployment Type: Full TimeLocation: Mississauga, Ontario, CACompensation: $ $26.50 / hourDescription The Customer Service Representative provides effective customer service for all internal and external customers. Key ResponsibilitiesResponsible for communicating with customers via phone, email, fax,...

  • Customer Service Representative

    2 weeks ago

    Mississauga, Ontario, Canada Aunty's Kitchen Full time

    Job Title: Customer Service RepresentativeLocation: Aunty's Kitchen – Erin Mills, Mississauga, ONJob Type: Part-time/Full-timeCompensation: Competitive hourly wage + tipsAbout UsAunty's Kitchen is a vibrant Pakistani casual restaurant known for its flavorful dishes and warm hospitality. Located in Erin Mills, we offer a diverse menu inspired by traditional...

  • Customer Service Representative

    5 days ago

    Mississauga, Ontario, Canada ITN Logistics Full time

    We're looking for a Customer Service Representative (CSR) (for freight transportation) who's energetic, positive, and ready to make a difference If you're ready to bring your energy, positivity, and people skills to our team—apply now and let's make amazing things happen togetherOnly Canadian citizens or Permanent Resident holders need apply.The Customer...

  • Customer Service Representative

    2 weeks ago

    Mississauga, Ontario, Canada U-Haul Full time

    Location:2700 Royal Windsor Dr, Mississauga, Ontario L5J1K7 CanadaAre you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service...

  • Customer Service Representative

    3 days ago

    Mississauga, Ontario, Canada Rotech pumps USA Inc Full time

    Rotech Pumps & Systems is a manufacturer of rotating equipment (pumps) and a full service systems and repair provider.We have an immediate opening for an Customer Service Sales Representative at our location in Mississauga. We are looking to hire enthusiastic, personable individuals who are team players, have excellent multi-tasking skills, and preferably...

  • Customer Service Representative

    1 week ago

    Mississauga, Ontario, Canada UniFirst Full time

    Where will a UniFirst Career take you?As an industry leader in the rental, lease and sale of uniforms and facility services products, UniFirst Corporation has grown to become one of the largest companies in the garment services industry.UniFirst is recognized on the Forbes "Platinum 400 - Best Big Companies" List. With over 14,000 employee Team Partners and...

  • Customer Service Representative

    1 week ago

    Mississauga, Ontario, Canada Colourific Coatings Ltd. Full time

    About UsColourific Coating Ltd. is a leading powder coating company in Canada for aluminum and steel products. Our powder coatings processes and applications comply to the American Architectural Manufacturers Association (AAMA) stringent specifications. Combined with superior quality assurance systems, just-in-time delivery, clients are provided with...

  • Customer Service Representative

    2 weeks ago

    Mississauga, Ontario, Canada Hercules Group of Companies Full time

    We are looking for a full time Customer Service Representative/Inside Sales to join our team in our Hercules Cranes and Lifting Supplies branch located in Mississauga, ON. Our ideal candidate will represent Hercules Cranes and Lifting Supplies with a strong positive attitude and a drive to succeed; all in an effort to ensure optimal client satisfaction.We...

  • Customer Service Representative

    2 weeks ago

    Mississauga, Ontario, Canada Panasonic North America Full time

    OverviewPanasonic Canada Inc. is currently looking to hire for the position ofCustomer Service Representative.The customer service representative will process customer orders for electric works and other LDS product categories. The candidate will maintain and monitor account credit/debit charges relating to customer accounts in accordance with established...