Customer Service Representative

1 week ago

Mississauga, Ontario, Canada Aaxel Insurance Brokers Full time

Are you an aspiring insurance professional looking to grow your career in a fast-paced, supportive, and customer-focused environment? We're expanding our team and are looking for a Customer Service Representative (CSR) with approximately 1 year of experience in the insurance industry.

About the Role

In this full-time, in-office position (Mississauga), you will be responsible for:

  • Creating accurate and competitive insurance quotes
  • Receiving, reviewing, and processing client requests for policy changes
  • Providing exceptional customer service through phone, email, and in-person support
  • Maintaining organized client records and documentation
  • Working closely with our brokers and underwriting partners to support clients effectively

Required Skills

  • You have around 1 year of experience in personal lines insurance (brokerage experience preferred)
  • You're comfortable working with quoting systems and policy management platforms
  • You're detail-oriented, proactive, and committed to providing top-tier service
  • You thrive in an office environment and enjoy being part of a collaborative team
  • RIBO licensed (an asset, but we can guide you through obtaining it if needed)
  • Well versed in MS Office

What We Offer:

  • A positive, growth-oriented workplace with mentorship
  • Competitive compensation
  • Opportunity for future advancement as we continue to expand
  • A chance to build your career with a brokerage that values quality, trust, and client success.

If you're hungry to grow, passionate about helping clients, and ready to take the next step in your insurance career, we'd love to hear from you.

Apply now and join us as we gear up for a big 2026.

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