Medical Office Assistant

7 days ago

Vancouver BC VZ M, Canada Vancouver Orthopaedic Trauma Full time $63,000 - $75,000 per year

Experienced Medical Office Assistant – Orthopaedic Trauma (Full-Time)

Location: Gordon and Leslie Diamond Health Care Centre, Vancouver (across from VGH)

Hours: Monday to Friday, 7:00 AM – 3:00 PM

Start Date: ASAP

The Vancouver Orthopaedic Trauma Office is seeking a skilled and organized Medical Office Assistant to join our busy orthopaedic practice. This full-time role is ideal for an experienced MOA who enjoys a fast-paced environment and takes pride in providing exceptional administrative support to both patients and physicians.

About Us

Our office supports the Vancouver General Hospital Orthopaedic Trauma Service, recognized by Newsweek Magazine as one of the Top 30 Orthopaedic Services Worldwide. We are a team of surgeons providing high-quality trauma care to patients from across British Columbia and the Yukon.

Located in the Gordon and Leslie Diamond Health Care Centre — on the 10th Avenue bike route and just a short walk from the Cambie SkyTrain station — our practice is collegial, well-established, and dedicated to excellence in patient care, research, and education.

Key Responsibilities

  • Coordinate and manage surgical bookings — organize elective, emergency, and minor procedures; confirm operating room schedules; and liaise with hospital booking offices and clinical teams.
  • Maintain and update physician schedules — prepare and distribute weekly and monthly schedules, ensuring accurate coordination of clinics, operating time, meetings, and academic commitments.
  • Support patient care coordination — respond to surgery-related inquiries, and communicate with patients, families, and referring providers.
  • Assist with logistics and meetings — coordinate meeting times, rooms, and catering as required
  • Contribute to team operations — support colleagues during absences, maintain confidentiality, and demonstrate flexibility and initiative in a fast-paced, multidisciplinary environment.

Qualifications

  • Completion of an accredited Medical Office Assistant program
  • Minimum 3 years' experience in a medical or dental office (orthopaedic experience an asset)
  • Proficiency with Plexia EMR or comparable electronic medical record systems
  • Strong organizational skills with the ability to manage multiple priorities
  • Excellent interpersonal communication and teamwork abilities
  • Reliable, professional, and adaptable in a busy clinical environment

Why Join Us

  • Collaborate with a supportive, experienced administrative team
  • Be part of one of Canada's most highly regarded orthopaedic trauma programs
  • Enjoy a stable weekday schedule in a central Vancouver location

Job Type: Full-time

Pay: $30.00-$35.00 per hour

Benefits:

  • Dental care
  • Extended health care
  • Life insurance
  • Paid time off

Work Location: In person

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