Medical Office Assistant

1 week ago

Vancouver BC VZ X, Canada Olive Fertility Centre Full time $51,000 - $60,000 per year

Medical Office Assistant - Reporting & Transcription

Department: Operations

Reports To: Administration Team Manager

Location: Vancouver Clinic/Hybrid

Work Schedule: Monday – Friday

  • 7.5 hours per day/37.5 hours per week

Overview:

Supporting the Vision, Values, Purpose and Commitment of Olive Fertility Centre:

Reporting to the Administration Team Manager, the Medical Office Assistant – Reporting & Transcription is pivotal to the organization to ensure concise communication to external medical partners.

Key Areas of Involvement Include:

Transcription and document circulation:

  • Prepare obstetrical ultrasound reports for the Vancouver, Surrey & Victoria clinics.

  • Medical transcription duties. Proof reading and editing consultation and follow-up letters.

  • Ensure all letters are grammatically correct, clinically accurate, and formatted according to clinic and regulatory standards.

  • Handle medical letters efficiently; fax letters out to referring physicians/general practitioners (GP) & upload letters into the appropriate Olive files.

  • Manage the distribution of finalized correspondence to referring physicians and other healthcare offices in a timely manner.

  • Maintain patient confidentiality and adhere to all PHIPA and privacy regulations.

  • Communicate with physicians and clinical staff to clarify dictation or resolve discrepancies.

  • Track and organize outgoing correspondence to ensure all documentation is completed and filed appropriately in the EMR system.

  • Support continuous improvement of transcription processes through feedback and quality control monitoring.

  • Other administrative duties as required.

Qualifications:

Education, Training and Experience:

  • Medical Office Assistant Certificate.

  • Minimum of two (2) years related experience.

  • Previous medical transcription experience is an asset.

  • Previous medical office experience is an asset.

Skills and Abilities:

  • Proficient in medical terminology.

  • Ability to type 60+ words per minute with immaculate accuracy.

  • Positive, friendly, and professional demeanour.

  • Exceptional communication skills, with a particularly strong grasp of English language and grammar.

  • Demonstrated ability to prioritize & multi-task.

  • Proficient with computers and applicable software applications, including EMRs and MS Office.

  • Willing and able to learn new programs and systems.

  • Strong work ethic.

  • Demonstrated ability to work independently and as a member of a multi-disciplinary team.

  • Physical ability to carry out the duties of the position.

Job Types: Full-time, Permanent

Pay: From $24.50 per hour

Expected hours: 37.5 per week

Benefits:

  • Company events
  • Dental care
  • Disability insurance
  • Employee assistance program
  • Extended health care
  • Life insurance
  • Paid time off
  • RRSP match
  • Tuition reimbursement
  • Vision care
  • Wellness program

Ability to commute/relocate:

  • Vancouver, BC V5Z 3X7: reliably commute or plan to relocate before starting work (required)

Experience:

  • Medical Transcription: 1 year (preferred)
  • Medical Office or related: 2 years (preferred)

Licence/Certification:

  • Medical Office Assistant Certificate? (preferred)

Work Location: Hybrid remote in Vancouver, BC V5Z 3X7

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