Medical Office Assistant

3 days ago

Orillia ON LV W, Canada Dr Kelly Mollon Medical Practice Full time

Seeking a full-time medical administrative assistant for a family practice in Orillia. This position is an essential part of providing high quality compassionate medical care to our community and the first point of contact for patients.

The ideal candidate will have strong interpersonal, communication and organizational skills; be able to work both independently and as part of a team; and be compassionate, friendly and dedicated to providing exemplary care. Experience in primary care and with Telus Practice Solutions EMR is an asset.

Responsibilities and Duties Include:

  • Schedule appointments and meetings for clinicians
  • Warmly greet and register office patients, confirm up to date demographic information
  • Address patient and other health care provider/institution inquiries on the phone and in person
  • Respond to all communications (phone calls, EMR messages, faxes) in a timely manner
  • Manage documents and patient charts within electronic medical records (Telus Health PS Suite)
  • Manage outgoing and incoming referrals and diagnostic testing for patients as well as incoming results
  • Maintain office supplies and overall office functioning
  • Respect patient confidentiality at all times

Qualifications and Skills:

  • Excellent communication and interpersonal skills
  • Strong Telephone and Patient Relation skills
  • Strong Computer Skills (e.g. Word, Excel, email, troubleshooting basic IT issues)
  • Experience and working knowledge of Electronic Medical Records, particularly Telus Health PS Suite, is an asset
  • Ability to multi-task and set priorities while managing a high volume of phone calls and other interruptions
  • Ability to work both independently and also as a member of a collaborative team
  • Knowledge of medical terminology
  • Preference to those who have completed a Medical Administrative Assistant Program
  • Preference to previous clerical experience in a medical office or hospital setting, especially in primary care
  • Experience with OHIP and 3rd party billing is an asset

Infection Control Requirements:

Applicants are expected to be fully vaccinated against COVID-19 and annual influenza. Employees are expected to comply with masking and PPE policies of the office.

Schedule:

The current position is a typical 32h/4 day work week with some flexibility to adjust hours for the right candidate.

Job Types: Full-time, Part-time, Permanent

Pay: $21.00-$24.00 per hour

Benefits:

  • On-site parking
  • Paid time off

Application question(s):

  • Applicants are expected to be fully vaccinated against COVID-19 and influenza. Employees are expected to comply with masking and PPE policies of the office.

Will you meet these requirements?

  • Please include a cover letter with your application explaining why you are interested in this position and why you think you would be a good fit.

Work Location: In person

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