Front desk coordinator/Administrative Assistant

3 days ago

Victoria BC VV K, Canada Diversified Health Clinic Full time

Diversified Health Clinic is a busy, growing multidisciplinary healthcare clinic in Victoria, BC. Our team includes Chiropractors, Physiotherapists, Registered Massage Therapists, Acupuncturists, Kinesiologists, and a pain specialist (MD), all working collaboratively to deliver exceptional patient care.

We are currently looking for a friendly, organized, and confident Receptionist / Front Desk Coordinator to join our team and be the first point of contact for our patients.

About the Role

This role is central to the clinic's daily operations. You'll be responsible for creating an exceptional patient experience while keeping the clinic running smoothly and efficiently.

This position is particularly well-suited to a kinesiology or healthcare student who is interested in gaining hands-on experience and learning more about the day-to-day operations of a multidisciplinary health clinic.

Key Responsibilities

  • Welcoming patients and providing a warm, professional first impression
  • Managing a high-volume schedule and booking appointments across multiple practitioners
  • Answering phones, emails, and patient inquiries with confidence and care
  • Direct billing and processing payments (ICBC, extended health benefits, private pay)
  • Supporting practitioners with scheduling, treatment plan bookings, and clinic flow
  • Maintaining accurate patient records and managing administrative tasks
  • Working closely with the team to ensure a calm, organized front desk environment

What We're Looking For

  • Previous experience in a medical, allied health, or professional front-desk role preferred
  • Current or aspiring kinesiology / healthcare student considered an asset
  • Strong communication and customer service skills
  • Comfortable multitasking in a fast-paced environment
  • Highly organized, detail-oriented, and reliable
  • Confident using computers and booking software (JaneApp experience is an asset)
  • A team-player who takes pride in providing excellent patient care

Why Join Diversified Health Clinic

  • Work in a modern, well-established multidisciplinary clinic
  • Exposure to the inner workings of a busy healthcare practice
  • Supportive team culture with clear systems and leadership
  • Full training provided and ongoing support
  • Consistent hours and a stable, long-term position

Schedule & Compensation

  • Part-time or full-time positions available
  • Competitive hourly wage based on experience

To Apply:

Please send your resume and a brief cover letter telling us why you'd be a great fit for Diversified Health Clinic.

Job Types: Part-time, Casual

Pay: $22.00-$25.00 per hour

Expected hours: 10 – 20 per week

Benefits:

  • Dental care
  • Extended health care
  • On-site gym

Work Location: In person

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