Admin Assistant

HME Medical Distributions Ltd. ) is a leading industry supplier of hospital and home care medical equipment alongside assistive devices such as wheelchairs, power chairs, and other mobility aids. We are seeking a talented, organized, and experienced individual to join our team in the role of an Admin Assistant supporting our Contact Centre. HME is a fast-growing company with over 140 full-time staff in offices located in Richmond, South Surrey, Victoria, Nanaimo, Kelowna, North Vancouver, Sechelt, Kamloops, and Abbotsford.

Job Overview:

Hours for this role are full-time, in-office, based in our Surrey Office, Monday to Friday, 8:00 am to 4:30 pm. HME offers a competitive wage along with a full benefits package inclusive of extended medical benefits. No remote work option is available.

Key responsibilities:

• Working with Healthcare professionals (Nursing staff, Occupational and Physio Therapists, etc.) to coordinate the delivery and installation of medical equipment.
• Providing information on the appropriate medical equipment and services for client needs.
• Working with contract accounts and non-profit organizations to coordinate the delivery of equipment for their clients.
• Using the custom CRM system, preparing quotations and executing work orders to ensure our clients get the highest level of service in a timely manner.
• Preparing and organizing all paperwork for deliveries/sales/support services.
• Processing deliveries (such as rentals and other customer sales).
• Working with sales representatives on quotations, small projects, and scheduling customer installations and deliveries.
• Coordinating the back-office staff (timing of deliveries, route lists, etc).
• Handling and coordinating the high volume of email, mail, and faxes.
• Performing various administrative functions and office organization.
• Handling calls to manufacturers to research parts and following up with pending purchase orders as required.
• Answering all external calls
• Taking Service Call requests
• Bookings, payments, and field service requests.
• Providing repair quotes.
• Scheduling follow-up appointments.
• Assist in Sales
• May require minor lifting of inventory up to 40 lbs.
• Other administration duties may arise that are not explicitly listed but may be required within the scope of this position.

What you offer:

• Organized, Task-Oriented.
• Ability to learn and work independently as well as within a team.
• Comfortable with computers – Microsoft Office Suite.
• Must have a friendly, positive attitude and possess the ability to have fun while working in a fast-paced environment.

What can you expect from us?

• Competitive full-time salary range of $52,000 to $56,000/year
• Paid Time-off including Vacation, sick days, and Statutory holidays
• Extended Health and dental insurance
• Employee and Family Assistance Program (EFAP) through the Health Benefit Insurance
• Group RRSP matching plan
• Flexible spending account
• Company bonus plans including Profit sharing Program and High-Performance Bonus Pool
• Employee's Friends and Family discount program
• Employee Referral Bonus Program
• Tenure recognition through our Milestone Program
• Customer Preferred Pricing for employee phone plan service
• Training and development: we want to help you achieve your career goals. HME offers on the job training, online seminars, coaching and opportunities for advancement.
• Team Events: We celebrate our team by going out for fun events Events like golfing, boat cruises, ATV tours and team dinners.

HME is an equal-opportunity employer. This position is a rewarding career with an opportunity for advancement within our growing company. Please apply with your resume and cover letter if you feel you possess the required skills and attributes.

Please note only candidates chosen for an interview will be contacted.

Job Types: Full-time, Permanent

Pay: $52,000.00-$56,000.00 per year

Benefits:

• Company events
• Dental care
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Profit sharing
• Relocation assistance
• RRSP match
• Store discount
• Vision care

Application question(s):

• Are you legally entitled to work in Canada? Yes/No

Work Location: In person