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Manager, Sales Development Representative

3 weeks ago

Vancouver, British Columbia, Canada Tipalti Full time

Tipalti is seeking an experienced and dynamic Manager of Sales Development Representatives (SDR) to join our growing team in Toronto. The ideal candidate will play a critical role in leading, coaching, and scaling a team of 7 outbound SDRs, responsible for driving pipeline growth and uncovering opportunities for our sales team. In this role, you will hire, onboard, and mentor SDRs, equipping them with the skills and tools needed to become experts at outbound prospecting. You will be instrumental in setting weekly, monthly, and quarterly pipeline goals, providing day-to-day coaching, call coaching sessions, and professional development through team and 1:1 meetings.  As the SDR Manager, you will collaborate closely with the field sales team and various stakeholders to implement pipeline-building strategies, establish best practices, and manage sales tools, including Salesforce, Outreach, and LinkedIn Sales Navigator. You will demonstrate a comprehensive understanding of Tipalti's product line, value proposition, and sales process, enabling your team to effectively open doors and communicate Tipalti's unique offerings to prospects.

 Why join Tipalti?

Tipalti is the AI-powered platform for finance automation, elevating how finance teams operate in the global economy. We empower our customers to scale faster and smarter by removing the complexities of doing global business and accelerating their finance operations efficiency. Our platform provides a comprehensive suite of finance automation solutions designed for mid-market businesses across accounts payable, global payouts, procurement, employee expenses, corporate cards, supplier management, tax compliance, and treasury. Tipalti partners with leading financial institutions such as Citi, Wells Fargo, J.P. Morgan, and Visa, enabling over 5,000 global companies to efficiently and securely pay millions of suppliers and payees across 200+ countries and territories, in 120 currencies.

At Tipalti, we pride ourselves on our collaborative culture, the quality of our product and the capabilities of our people. Tipaltians are passionate about the work they do, and keen to get the job done. Tipalti offers competitive benefits, a flexible workplace, career coaching, and an environment where diverse individuals can thrive and make an impact. Our culture ensures everyone checks their egos at the door and stands ready to reach for success together. 

Founded in Israel in 2010, Tipalti is a global business headquartered in the San Francisco Bay Area (Foster City) with offices in Tel Aviv, Plano, Toronto, Vancouver, London, Amsterdam, Tbilisi and Medellin.

In this role, you will be responsible for:

  • Manage, develop, and coach a team of 7 outbound Sales Development Representatives
  • Hire, onboard, and manage sales development representatives to become experts at opening doors and uncovering opportunities for the sales team
  • Provide day-to-day coaching & professional development, including team meetings, weekly 1:1 meetings, and call coaching sessions
  • Track and communicate weekly goals to the team to drive consistent performance week over week
  • Ensure the sales development team is meeting, daily, weekly, monthly, and quarterly pipeline goals
  • Establish best practices, tools, and processes for outbound prospecting
  • Demonstrate thorough knowledge of Tipalti's product line and value proposition
  • Demonstrate a clear understanding of Tipalti's sales process and product and service value propositions
  • Partner with the field sales force to implement sales and pipeline-building strategies across the entire team
  • Manage all applicable sales tools
  • Provide accurate forecasts to the sales organization and executive management team
  • Implementation of change management and collaboration with multiple stakeholders on related projects

About you 

  • 3+ years' experience in a Sales Development Manager role, ideally within a SaaS company
  • Previous experience as an Account Executive or  Sales Manager is an advantage
  • Consistent track record for running a metric-driven business with proven results
  • High level of energy, drive, enthusiasm, initiative, commitment and professionalism
  • Working knowledge of Salesforce and tools such as Outreach, LinkedIn Sales Navigator

The anticipated base pay rate for this position is $90, ,000. Variable pay rate will be paid in addition to the base salary noted.

Our benefits package includes: 

  • Hybrid working model that requires you to be in office Monday, Tuesday, and Thursday
  • Competitive salary and stock options
  • Matching RRSP
  • Extended benefits, Employee Assistance Program, life insurance, AD&D, LTD
  • Maternity, Paternity and Fertility Treatment benefits
  • 15 days of PTO
  • Subsidized lunch on office days
  • Fresh fruit, snacks & drinks in office
  • Dog-friendly office
  • Conveniently located close to transit
  • Phone/internet allowance 
  • Regular company-wide social events
  • Multiple ERG groups celebrating our diversity and creating an inclusive culture 

Sales at Tipalti

Tipalti's sales teams drive global growth for our best-in-class product. Whether you are an account executive, sales development representative, or solutions consultant, you'll be joining a team of individuals who thrive within a fast-paced, metrics- and performance-driven sales organization. Our collaborative culture ensures that our sales teams work as one to deliver on common goals, whilst being provided with the resources to learn and grow via the Tipalti Academy. 

Our Mission

Our mission is to elevate how finance teams operate in the global economy. We empower our customers to scale faster and smarter by removing the complexities of doing global business and accelerating their finance operations efficiency. We are the AI-powered platform that automates finance.

Tipalti is fueled by a commitment to our customers and a desire to build lasting connections. Our client portfolio includes high-velocity businesses such as Amazon Twitch, GoDaddy, Roku, , and ZipRecruiter. We work hard for our 99% customer retention rate which is built on trust, reliability and innovation. Tipalti means we handled it" - a mission to which we are constantly committed.

Accommodations
Tipalti champions inclusive teams, in which every voice counts. We are committed to recruiting diverse candidates with varied personal experiences and abilities. We welcome applications from candidates belonging to historically underrepresented or disadvantaged groups, and maintain an equitable Talent Acquisition process that is free from discrimination.

As an equal opportunities employer, Tipalti complies with employment and human rights laws across the various jurisdictions in which we operate. Should you require reasonable adjustments or accommodations during the recruitment process, including access to alternate formats of materials, meeting spaces, or other accommodations that could better enable your full participation, please reach out to  for assistance.

AI Use 
We may use artificial intelligence and automated systems (collectively "AI") to screen, assess, and select candidates during our recruitment process. This includes resume screening, skills assessment, and candidate matching. You have the right to request human review of any automated decision. For more information about how we collect and use personal data and information during recruitment, please refer to our Job Candidate Privacy Notice. For additional questions about our use of AI during our recruitment process, you can contact

Privacy
We are committed to protecting the privacy interests of job applicants and candidates. For more information about our privacy practices during our Talent Acquisition process, please refer to our Job Candidate Privacy Notice below:

Job Candidate Privacy Notice | Tipalti