Gym & Front Desk Attendant
10 hours ago
Job Title: Gym & Front Desk Attendant
Employer: The Nest Health Centre
Location: th Ave, Regina, SK
Position Type: Full-Time
Hours of Work:
Must be available to work 8-hour shifts between 6:00 AM – 10:00 PM, Monday to Sunday
(6:00 AM–2:00 PM / 2:00 PM–10:00 PM)
Weekdays and weekends required
Job Description
The Gym & Front Desk Attendant is responsible for providing excellent customer service while maintaining a clean, safe, and welcoming environment. This role includes front desk operations, member support, facility cleaning, and communication with staff and management.
Duties and Responsibilities
- Greet and welcome members and guests in person and by phone
- Answer phones using proper greeting and assist callers
- Check members into classes, training sessions, and facility bookings
- Manage bookings, leads, and member profiles using the Glofox system
- Contact new leads every other day
- Return missed phone calls and voicemails
- Process transactions through the gym system (cash and card handling)
- Ensure memberships and payments are current and follow up when required
- Accurately document all member interactions in the system
- Maintain a clean and organized front desk, lobby, gym floor, and shared areas
Perform custodial duties including:
Cleaning and restocking washrooms
- Sweeping, mopping, vacuuming, and dusting
- Wiping down equipment
- Emptying garbage
- Washing, drying, and folding towels
- Conduct walk-throughs of the facility to ensure cleanliness and safety
- Replace access fobs, update member accounts, and manage guest registrations
- Communicate concerns, damaged equipment, or issues to management
- Multitask and complete additional duties as assigned by Directors
- Maintain a professional appearance and attitude at all times
Qualifications and Skills
- Valid resume with references
- Ability to work between 6:00 AM – 10:00 PM, including weekends
- Reliable and punctual
- Strong verbal and written English communication skills
- Proficient computer skills (Word and Excel); Glofox experience is an asset
- Strong customer service skills; fitness industry experience preferred
- Ability to work independently and manage multiple tasks
- Positive, energetic, and team-oriented attitude
Certifications and Requirements
- Current CPR, AED, and Level C First Aid certification
- Valid Driver's License
- Criminal Record Check with Vulnerable Sector
- Experience in a gym or fitness environment is an asset
Physical Requirements
- Ability to stand, walk, bend, kneel, crouch, and reach throughout shift
- Ability to lift and move up to 50 lbs as required for cleaning and setup
Important:
Applications missing required documentation may not be considered.
Job Types: Full-time, Part-time
Pay: $15.00-$16.00 per hour
Application question(s):
- Able to work weekdays, weekends both 6am-2pm or 2pm-10pm
Experience:
- fitness/reception: 1 year (preferred)
Language:
- Fluent English speak, understand, and write (preferred)
Licence/Certification:
- CPR Certification (preferred)
- First Aid Certification Level C (preferred)
Work Location: In person
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