Front Desk Agent

13 hours ago

Regina, Canada Hurst Hospitality Inc. Full time

Reporting to the Front desk Manager, the Front Desk Agent is responsible for greeting and registering guests, providing prompt and courteous service, and close out guest accounts upon completion of stay to meet the brand high standards of quality, at our **Holiday Inn Express Regina South**, in **Regina, SK**.

** This is an unionized position**

BASIC REPONSIBILITIES:

- Check in/check out guests in a friendly and professional manner ensuring accuracy of all information/billing
- Greet customers immediately with a friendly and sincere welcome. Listen to and understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.
- Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate.
- Verify and authorize credit cards using electronic acceptance methods. Handle cash, make change and balance an assigned house bank.
- Promptly answer the telephone using positive and clear communication.
- Carry out all Guest Services and cashiering duties achieving accuracy and logical work sequence
- Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances.
- Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results.
- Previous front desk experience an asset
- Must have the ability to communicate in English
- Self-starting personality with an even disposition.
- Maintain a professional appearance and manner at all times.
- Can communicate well with guests.
- Must be willing to “pitch-in” and help co
- workers with their job duties and be a team player.
- Ability to effectively deal with guest and employee concerns in a friendly and positive manner.
- Ability to access and accurately input information using a moderately complex computer system.

Thank you for your interest. Only those who are selected for an interview will be contacted.

**Job Types**: Permanent, Full-time

Pay: $15.45-$19.01 per hour

**Benefits**:

- Company pension
- Dental care
- Disability insurance
- Extended health care
- Vision care

Work Location: In person

  • Front Desk Agent

    5 days ago

    Regina, Canada Hurst Hospitality Inc. Full time

    Reporting to the Front Desk Manager, the Front desk Agent is responsible for greeting and registering guests, providing prompt and courteous service, and closing out guest accounts upon completion of stay to meet company and brand high standards of quality, at our **Holiday Inn Express & Suites Regina**, in **Regina, SK.** - _This is an unionized...

  • Part-time Front Desk Agent

    2 weeks ago

    Regina, Canada d3h Hotels Full time

    **The Job**: The HomeSuites Regina Eastgate is hiring a Part-Time Front Desk Agent. **Home Suites Regina East

  • Hotel Front Desk Clerk

    5 days ago

    Regina, Canada Seven Oaks Hotel Full time

    Front Desk Agent at a 24- hour hotel. Must have excellent English, both comprehension and speaking. Working weekends and holidays are a must and over night shifts. Please submit resumes in person only. **Job Types**: Full-time, Part-time Pay: $16.25-$16.75 per hour Expected hours: 24 - 40 per week Schedule: - Evening shift - Monday to Friday - Night...

  • Full-Time Hotel Front Desk Agent

    2 weeks ago

    Regina, Saskatchewan, Canada D3h Full time

    Days Inn Regina Airport is looking for a Permanent Experienced Full-Time Front Desk Agent. 8 hour shifts will include weekends as well as varying weekdays between the hours of 7am - 3pm and/or 3pm - 11pm. You must be able to work up to 40 hours/week. If you have a strong customer service background and/or hotel experience, we would like to hear from you. You...

  • Front Desk Supervisor

    1 week ago

    Regina, Canada Atlas Hotel Full time

    Here at The Atlas° Hotel, our passion is to become Regina’s favorite hotel. We are independent, locally-owned, homegrown, and pride ourselves on investing in our property, fostering an amazing team, and creating exceptional experiences for our guests. Someone who is a tech wizard - there's a lot of technology and hospitality software systems involved in...

  • Full-time Front Desk Agent

    2 weeks ago

    Regina, Canada Home Inn & Suites Regina Airport West Full time

    The **Home Inn & Suites Regina Airport West** is looking for a **Permanent Full-Time Front Desk Agent**. Shifts will vary between **7am-3pm **and **3pm-11pm**. **Who We Are**: Since 1998, we've been known for disrupting the industry by being the innovative underdog, creating excitement and always being counted on to make guests feel welcome, comfortable,...

  • Front Desk Manager

    6 days ago

    Regina, Canada The Atlas Hotel Full time

    We've all checked into a hotel and been greeted by someone at Front Desk with a great big smile and a whole lot of knowledge about the property you're at and the city you're visiting. So, who is responsible for this ever-so-important first impression you've experienced? The Front Desk Manager; that's who. Here at The Atlas° Hotel, our passion is to become...

  • Front Desk Manager

    1 week ago

    Regina, Canada Atlas Hotel Full time

    We've all checked into a hotel and been greeted by someone at Front Desk with a great big smile and a whole lot of knowledge about the property you're at and the city you're visiting. So, who is responsible for this ever-so-important first impression you've experienced? The Front Desk Manager; that's who. Here at The Atlas° Hotel, our passion is to become...

  • Full-time Hotel Front Desk Agent

    1 week ago

    Regina, Canada Days Inn Regina East Full time

    **Please note: You must be legally entitled to work in Canada as the employer does not have a labor market opinion that would support a foreign worker.**_ Duties include but are not limited to: - Recognizing and greeting the guests. Responding appropriately to information requests. - Using suggestive selling techniques to sell rooms and advance...

  • Full-time Hotel Front Desk Agent

    3 days ago

    Regina, Canada HomeSuites Regina East Full time

    **Please note: You must be legally entitled to work in Canada as the employer does not have a labor market opinion that would support a foreign worker.**_ Duties include but are not limited to: - Recognizing and greeting the guests. Responding appropriately to information requests. - Using suggestive selling techniques to sell rooms and advance...