Gym & Front Desk Attendant

3 days ago

Regina, Canada Nest Health Centre Full time

**Job Title**: Gym & Front Desk Attendant
**Employer**: The Nest Health Centre
**Location**: 2400 13th Ave, Regina, SK
**Position Type**: Full-Time

**Hours of Work**:
Must be available to work **8-hour shifts** between **6:00 AM - 10:00 PM**, Monday to Sunday

(6:00 AM-2:00 PM / 2:00 PM-10:00 PM)

Weekdays and weekends required

The Gym & Front Desk Attendant is responsible for providing excellent customer service while maintaining a clean, safe, and welcoming environment. This role includes front desk operations, member support, facility cleaning, and communication with staff and management.

**Duties and Responsibilities**
- Greet and welcome members and guests in person and by phone
- Answer phones using proper greeting and assist callers
- Check members into classes, training sessions, and facility bookings
- Manage bookings, leads, and member profiles using the Glofox system
- Contact new leads every other day
- Process transactions through the gym system (cash and card handling)
- Ensure memberships and payments are current and follow up when required
- Accurately document all member interactions in the system
- Maintain a clean and organized front desk, lobby, gym floor, and shared areas
- Perform custodial duties including:

- Cleaning and restocking washrooms
- Sweeping, mopping, vacuuming, and dusting
- Wiping down equipment
- Emptying garbage
- Washing, drying, and folding towels
- Conduct walk-throughs of the facility to ensure cleanliness and safety
- Replace access fobs, update member accounts, and manage guest registrations
- Communicate concerns, damaged equipment, or issues to management
- Multitask and complete additional duties as assigned by Directors
- Maintain a professional appearance and attitude at all times

**Qualifications and Skills**
- Valid resume with references
- Ability to work between **6:00 AM - 10:00 PM**, including weekends
- Reliable and punctual
- Strong verbal and written English communication skills
- Proficient computer skills (Word and Excel); Glofox experience is an asset
- Strong customer service skills; fitness industry experience preferred
- Ability to work independently and manage multiple tasks
- Positive, energetic, and team-oriented attitude

**Certifications and Requirements**
- Current **CPR, AED, and Level C First Aid certification**:

- Valid **Driver’s License**:

- **Criminal Record Check with Vulnerable Sector**:

- Experience in a gym or fitness environment is an asset

**Physical Requirements**
- Ability to stand, walk, bend, kneel, crouch, and reach throughout shift
- Ability to lift and move up to **50 lbs** as required for cleaning and setup

**Important**:
Applications missing required documentation **may not be considered**.

**Job Types**: Full-time, Part-time

Pay: $15.00-$16.00 per hour

Application question(s):

- Able to work weekdays, weekends both 6am-2pm or 2pm-10pm

**Experience**:

- fitness/reception: 1 year (preferred)

**Language**:

- Fluent English speak, understand, and write (preferred)

Licence/Certification:

- CPR Certification (preferred)
- First Aid Certification Level C (preferred)

Work Location: In person

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