VP Marketing
4 days ago
Company Description
Lineura Canada Inc. is a new entrant in the Canadian subprime lending space, specializing in Payday Loans. Based in Calgary, AB, they are backed by an international organization, and have ambitious growth plans.
Role Summary:
The VP of Marketing (Brand) is responsible for designing and executing the company's customer acquisition, retention, and brand strategies. This role requires a deep understanding of consumer financial products, high-risk lending environments, compliance regulations, and data-driven marketing. The ideal candidate will scale profitable acquisition while maintaining regulatory compliance and brand trust. They will work collaboratively with both the management team in Canada, and with an international team of marketing specialists.
Outcomes / Success Metrics (Key Responsibilities):
Customer Acquisition Growth
Increase new loan originations month over month.
CAC Efficiency
Maintain Customer Acquisition Cost at a level inline with budget.
Retention & Repeat Borrowing
Maintain repeat customer rate above 80% including recaptured customers.
Regulatory Compliance
Achieve 100% compliance with all marketing-related regulations.
Channel Management
Ensure simplicity and consistency between automated and staff assisted channels.
Brand Perception
Build and maintain strong online reviews and testimonials.
Attribution & Analytics
Implement unified marketing attribution model across all channels.
Competencies (Behavioral & Functional):
Performance Marketing
Proven expertise in paid search, paid social, affiliate, email, programmatic.
Financial Services Experience
Deep understanding of subprime or high-risk financial products.
Regulatory Understanding
Knowledge of Provincial and Federal legislations and regulations.
Strategic Thinking
Ability to align marketing with company-wide objectives.
Data-Driven Decision Making
Proficient in Google Analytics, SQL, or similar tools.
Brand Messaging
Ability to communicate value with clarity and emotional intelligence, even in sensitive industries.
Testing & Optimization
CRO, A/B testing, funnel optimization skills
Budget Management
Can project, communicate, measure, and track spending to budget to meet company objectives.
Communications
Must be able to communicate company objectives, messages, and targets to multiple stakeholders.
Leadership
Demonstrates leadership skills, and can provide leadership to direct reports, peers, and senior management.
Key Performance Indicators:
· Cost Per Funded Loan (CPFL)
· Customer Acquisition Cost (CAC)
· Customer Lifetime Value (LTV)
· Conversion Rate
· Repeat Borrower Rate
· Net Promoter Score (NPS)
· Email Engagement
Experience & Qualifications:
· years of marketing experience in financial services, preferably lending.
· Proven track record of managing compliance-heavy environments.
· Familiarity with online lending platforms and regulatory requirements.
· Bachelor's degree in business, marketing, or related field preferred (MBA is a plus).
Cultural Fit:
· High integrity and accountability.
· Bias for action and ownership.
· Thrives in a fast-paced, scale-up environment.
· Collaborative and cross-functional communicator.
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