Spa Coordinator

1 week ago

Ottawa, Ontario, Canada Uppliva Sauna & Steam Full time

About Us

Tucked in the heart of Hintonburg is Uppliva Nordic Spa—a Nordic-inspired spa designed to revive both body and mind ). Named from the Swedish word meaning "to revive, uplift and renew" , Uppliva is built around the power of contrast—hot, cold, and rest—each phase supporting the body's natural rhythm of renewal.

Our spa experience flows through cedar sauna, eucalyptus steam, and an invigorating cold plunge—followed by rest in our fire-lit lounge or open-air garden.

In addition to our Hot-Cold-Rest Circuit, we offer Massage Therapy, Holistic Facials, and Wildcrafted Spa Treatments to enhance the wellness journey. As a women-owned, small business, we are committed to exceeding the expectations of our spa guests while also creating community & environmental benefits:

Position Summary

We are seeking a Spa Coordinator to support day-to-day spa operations, staff scheduling, and guest services. This role requires a balance of hands-on involvement at the spa, strong organizational skills, and the ability to lead with warmth, professionalism, and care.

The Spa Coorindator will work closely with the Spa Director to ensure smooth operations and staff support. This is an excellent opportunity for someone looking to develop their leadership skills within the wellness & hospitality sector and learn about small business operations.

Key Responsibilities

Operational Support

  • Provide staff coverage during breaks (Tuesday–Friday).
  • Be trained to cover both Front Desk and Spa Attendant roles
  • Assist with shift coverage (evenings and weekends) as needed.
  • Assign tasks to Spa Attendants as needed.
  • Monitor staff duties, task completion, and pool health records.
  • Communicate operational updates via staff logbook and email reports to the Spa Director
  • Assist with private rental bookings

Inventory & Scheduling

  • Manage weekly inventory, ordering, and supplier coordination.
  • Pick up supplies from local suppliers when needed
  • Create and manage staff schedules for our Front Desk/Spa Attendants
  • Coordinate Massage Therapy scheduling each season

HR Support

  • Assist with onboarding and training new staff, including on policies & emergency health & safety procedures
  • Assist with staff & team development through feedback, seasonal staff socials, and ongoing training.

Skills & Qualifications

  • Minimum 1 year of team leadership or supervisory experience.
  • Strong administrative and clerical skills; proficiency with Excel and scheduling tools.
  • Excellent customer service and communication skills.
  • Highly detail-oriented, organized, and adaptable in a fast-paced environment.
  • Calm, friendly, and professional demeanour with a positive team spirit.
  • Strong computer and problem-solving skills.
  • Previous experience in spa, hospitality, or customer service required.
  • Drivers license and access to a vehicle is a strong asset
  • First Aid Certification is a strong asset
  • A genuine passion for health, wellness, and creating exceptional guest experiences.

Benefits & Perks

  • $21/hr, plus gratuities.
  • 4 weeks of comprehensive training.
  • Complimentary use of our Nordic Circuit
  • Discounts on spa & skincare products
  • Discounts at SoulSpeak Yoga & THE RIG Boxing
  • An inclusive and supportive team environment.
  • Seasonal staff events
  • Potential for career development and advancement within a growing wellness business.
  • Opportunity to grow your leadership skills in a supportive workplace.

Schedule & Contract

  • Part-time: 20 hrs/week, 12 PM to 5 PM Tuesday to Fridays (flexible)
  • Occasional evenings and weekends as needed, in addition to 20 hrs/week
  • 1-year contract, with the potential for renewal.
  • Start Date: ASAP

How to Apply

Please send your application, including a resume and cover letter outlining why you would be a good fit for Uppliva Nordic Spa, to

Uppliva Nordic Spa is an equal-opportunity employer. Applications from all qualified individuals, regardless of gender, age, race, ethnicity, disability, or otherwise are encouraged. We are a unique women-owned wellness spa with no affiliation to other spa operations in the Ottawa/Gatineau Region.

Job Type: Part-time

Pay: From $21.00 per hour

Benefits:

  • Flexible schedule
  • Store discount
  • Wellness program

Application question(s):

  • Why are you interested in working at Uppliva Nordic Spa?

Experience:

  • team leadership or supervisor: 1 year (required)
  • customer service: 1 year (required)
  • Administrative: 1 year (preferred)

Work Location: In person

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