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Amenity Facility Operations Coordinator

2 weeks ago

Ottawa, Canada H2O Lifeguard and Recreation Management Full time

**Position**:
The Amenity Facility Operations Coordinator is responsible for the efficient and effective management of building amenity operations, maintenance, and safety protocols. This role ensures the seamless functioning of all building amenity systems, equipment, and facilities, promoting a safe, comfortable, and productive environment for occupants. The Amenity Operations Coordinator collaborates with cross-functional teams, Property Management, and contractors to maintain high standards of facility management.

**Key Responsibilities**:
1. **Building Amenity Maintenance**: Oversee, preform and schedule routine maintenance tasks, inspections, and repairs for all building amenity systems including pool & spa mechanical, Tennis courts, landscaping, janitorial security and more to ensure optimal functionality cleanliness and adherence to industry standards.

2. **Safety and Compliance**: Implement and enforce safety protocols, emergency response procedures, and regulatory compliance measures. Conduct regular safety drills and inspections to ensure the well-being of residents and visitors.

3. **Vendor and Contractor Management**: Coordinate with external vendors and contractors for maintenance, repairs, and project execution. Obtain competitive bids, negotiate contracts, and manage relationships to ensure quality services within budget.

4. **Energy Efficiency**: Monitor and optimize energy consumption, identifying opportunities for energy-saving initiatives and sustainable practices to reduce operational costs and environmental impact.

5. **Space Planning and Utilization**: Collaborate with the facilities team to optimize space utilization, ensuring efficient allocation of resources, furniture arrangement, and equipment placement.

6. **Emergency Response**: Act as a point of contact for emergency situations, providing timely communication and coordinating responses with emergency services, building occupants, and management.

7. **Tenant Relations**: Foster positive relationships with tenants, addressing concerns and inquiries promptly, and working to enhance tenant satisfaction and retention.

8. **Budget Management**: Assist in the development and management of the facility operations budget, tracking expenses, identifying cost-saving opportunities, and ensuring financial accountability.

9. **Technology Integration**: Stay informed about emerging technologies and trends in facility management, integrating relevant solutions to improve building operations and occupant experience.

**Qualifications**:

- Post Secondary Education or related field in facility management, building fundamental maintenance, recreation facility management (or equivalent work experience).
- Previous experience in building operations, maintenance, or facility management.
- Knowledge of building systems, codes, regulations, and safety standards.
- Strong organizational, communication, and problem-solving skills.
- Ability to work collaboratively with cross-functional teams, vendors, and contractors.
- Proficiency in computer software and facility management systems.
- Strong commitment to safety, sustainability, and customer service.
- Strong customer service skill

**Preferred Qualifications**:

- Professional certifications in facilities management (e.g., CFM, FMP, etc.).
- Experience with energy management and sustainability initiatives.
- Project management skills for overseeing renovations, upgrades, and capital improvement projects.

**Work Environment**:
The Facility Operations Coordinator will primarily work on-site in the building/facility, collaborating with Property management, colleagues, tenants, vendors, and contractors. This role may require occasional evening, weekend, or emergency response availability.

**Salary**: $18.00-$20.00 per hour

**Benefits**:

- Dental care
- Paid time off

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Ottawa, ON K1G 4J4: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

Work Location: In person