Automotive Service Appointment Coordinator

4 days ago


Calgary AB TG J, Canada Northstar Auto Group Full time

Northstar Ford Auto Group is looking for an Appointment Coordinator to join our busy service department in Northwest Calgary

Are you the type of person that;

  • Will do what is necessary to ensure that your customer gets their vehicle back in the shortest amount of time possible?
  • Believes that your coworker's success is directly connected to your own success?
  • Gets excited about offering services that your customers need now or in the future to ensure the ongoing health of their vehicle?

In this position you will perform a front-line customer service role within our service department. This will include booking vehicles into the shop, checking customers in and out, providing timely updates to customers and making outbound sales calls to generate business for the department as well as other administrative duties.

In addition, we have an excellent benefit package including Health, Dental and a Pension plan.

You must also have the following qualifications;

  • At least 1 year experience in a fast paced, front facing customer service role.
  • Automotive Industry experience is preferred but not required.
  • Sales experience in any type of industry preferred.
  • Able to thrive in a team environment and work collaboratively with other members of the team
  • Ability to embrace new technologies and possess strong working knowledge of Microsoft Office Suite.
  • Have excellent communications and organizational skills

Hours of Work:

Monday to Friday rotational shifts between 7 am to 6pm

If all of this gets you excited, you meet the qualifications and want to be part of our team, then we want you to apply today

We thank all applicants for their interest, however only those considered for interview will be contacted directly.

Job Types: Full-time, Permanent

Pay: $48,000.00-$55,000.00 per year

Benefits:

  • Company pension
  • Dental care
  • Disability insurance
  • Employee assistance program
  • Extended health care
  • Life insurance
  • On-site parking
  • Paid time off
  • Vision care

Experience:

  • Automotive Dealership: 1 year (preferred)
  • Customer Service: 2 years (required)
  • Scheduling: 1 year (preferred)

Work Location: In person



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