Service Appointment Coordinator

6 days ago


Brantford ON NR J, Canada Brant County Ford Sales Full time

Join the Brant County Ford Team

We are a family owned and operated dealership and we have been operating in the Brantford community for over 50 years. Brant County Ford is currently seeking a highly motivated individual to fill the role of Service Appointment Coordinator. In this key role, you will be responsible for contacting service customers over the phone and email to schedule various automotive service appointments.

Responsibilities:

  • Greeting customers in a friendly and professional manner.
  • Assisting Service Department customers in booking appointments.
  • Handling incoming calls.
  • Reviewing Customer Vehicle history and maintenance schedule
  • Suggestion selling of necessary maintenance requirements
  • Coordinating Customer needs with Service advisors and Parts departments
  • Following up with past customers in the database.
  • Other duties, projects, etc as requested by management.

Qualifications:

  • 2-3 years of customer service experience.
  • Previous automotive service experience is an asset.
  • Dealership experience is a plus.
  • Exceptional communication skills.
  • Sales skills
  • Organizational skills and the ability to multi-task
  • Attention to detail
  • Ability to read and extract data from information sheets

Job Type: Full-time

Job Types: Full-time, Permanent

Benefits:

  • Dental care
  • Extended health care
  • Life insurance
  • On-site parking
  • Vision care

Experience:

  • Customer service: 2 years (required)
  • sales: 1 year (required)
  • automotive knowledge: 1 year (preferred)

Work Location: In person



  • Brantford, Canada Brantford Kia Full time

    **Company Overview** Brantford Kia’s is driven to provide an exceptional automotive ownership experience. We are not a big automotive group who cares more about profit than people, instead we are a tight knitted team that works together to perform at a high level. **Summary** As an Appointment Coordinator at Brantford Kia, you will play a vital role in...


  • Brantford, Canada Brant County Ford Full time

    Join the Brant County Ford Team! We may have been here a long time, and have the long-term employees to prove it, but we have also kept up with the times. Just a few years ago we had a major expansion and almost doubled the size of our automotive service shop. Along with our new and used sales departments, we have our own detail shop and our own body shop,...


  • Brantford, Canada Brant County Ford Full time

    Join the Brant County Ford Team! We may have been here a long time, and have the long-term employees to prove it, but we have also kept up with the times. Just a few years ago we had a major expansion and almost doubled the size of our automotive service shop. Along with our new and used sales departments, we have our own detail shop and our own body shop,...


  • London, ON NJ N, Canada Subaru of London Full time

    We are currently seeking a highly personable individual to fulfill the role of Service Appointment Coordinator here at Subaru of London for an existing vacancy. The primary responsibility of the Service Appointment Coordinator will be to handle both inbound and outbound calls, as the initial contact to the Service department. This entails guaranteeing the...


  • Kitchener, ON NE A, Canada CanadaOne Auto Group Full time

    Kitchener Hyundai is currently seeking an Appointment Coordinator to join our team of customer focused professionals within our high volume and process-driven Dealership.Purpose/Summary of Position:This role is responsible for providing a consistently exceptional customer experience, following established processes and procedures for their role and achieving...


  • Ajax, ON LS T, Canada PRECISION MOTORSPORT Full time

    OverviewWe are seeking a detail-oriented and organized Appointment Coordinator to join our team. This role is essential in managing scheduling, providing excellent customer service, and supporting administrative functions within our office. The ideal candidate will possess strong clerical skills, proficiency with office software, and the ability to handle...


  • Brantford, ON NR J, Canada Brant County Ford Sales Full time

    Brant County Ford is looking for an motivated service advisor to join our growing family. We offer our customers a full-service experience for their vehicle: from sales, to detailing, to parts and service and our body shop.Brant County Ford has been serving the community for over 50 years.Join the Brant County Ford Team.You are the perfect candidate if...you...


  • Aurora, ON LG P, Canada Highland Chevrolet Buick GMC Cadillac Full time

    Job SummaryJoin our dynamic team as a Service Cashier and Appointment Coordinator, where you will be the friendly face that ensures smooth transactions and efficient scheduling for our valued customers. This role combines the vital responsibilities of managing point-of-sale (POS) systems, handling transactions with accuracy, and coordinating appointments to...


  • Sudbury, ON PB E, Canada Laking Toyota Full time

    BDC Appointment CoordinatorDepartment: Marketing / SalesLocation: Laking ToyotaEmployment Type: Full-timeWage: $44,000 to 49,000 per yearAt Laking Toyota we hire to elevate our team. We are looking for people who challenge us to think differently and make us better. We are determined to build trusted remarkable relationships with our staff. We want to...

  • Service Coordinator

    1 week ago


    Kitchener, ON NR J, Canada Liftow Limited Full time

    Founded in 1960, Liftow is North America's largest Toyota forklift dealership. As Toyota is the world's leading forklift brand, our mission at Liftow is to provide exceptional material handling equipment, products, training, and customer service to our clients. With a deep commitment to our core values, Liftow proudly operates full-service branches across...