Service Appointment Coordinator
2 days ago
Join the Brant County Ford Team
We are a family owned and operated dealership and we have been operating in the Brantford community for over 50 years. Brant County Ford is currently seeking a highly motivated individual to fill the role of Service Appointment Coordinator. In this key role, you will be responsible for contacting service customers over the phone and email to schedule various automotive service appointments.
Responsibilities:
- Greeting customers in a friendly and professional manner.
- Assisting Service Department customers in booking appointments.
- Handling incoming calls.
- Reviewing Customer Vehicle history and maintenance schedule
- Suggestion selling of necessary maintenance requirements
- Coordinating Customer needs with Service advisors and Parts departments
- Following up with past customers in the database.
- Other duties, projects, etc as requested by management.
Qualifications:
- 2-3 years of customer service experience.
- Previous automotive service experience is an asset.
- Dealership experience is a plus.
- Exceptional communication skills.
- Sales skills
- Organizational skills and the ability to multi-task
- Attention to detail
- Ability to read and extract data from information sheets
Job Type: Full-time
Job Types: Full-time, Permanent
Benefits:
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Vision care
Experience:
- Customer service: 2 years (required)
- sales: 1 year (required)
- automotive knowledge: 1 year (preferred)
Work Location: In person
-
Automotive Service Appointment Coordinator
6 days ago
Brantford, Canada Northway Ford Lincoln Full time**Service Appointment Coordinator - Northway Ford Lincoln** **Salary**: $16.00 - $19.00 based on experience - **Plus bonus plan** Location: 388 King George Road, Brantford Reports To: Service Manager Hours: 8:00 - 5:00 Monday to Friday **We are seeking a Full Time, Service Appointment Coordinator to join our Team!** The Service Appointment Coordinators...
-
Appointment Coordinator
1 week ago
Brantford, Canada Brantford Kia Full time**Company Overview** Brantford Kia’s is driven to provide an exceptional automotive ownership experience. We are not a big automotive group who cares more about profit than people, instead we are a tight knitted team that works together to perform at a high level. **Summary** As an Appointment Coordinator at Brantford Kia, you will play a vital role in...
-
Appointment Co-ordinator
1 week ago
Cambridge, ON NR J, Canada BENNETT GM Full time $37,000 per yearAppointment Coordinator / Cashier – Join the Bennett GM Service TeamJob Type: Full-TimeLocation: Bennett GM, CambridgeReports To: Service ManagerSalary: $37,000 per year + bonus commission structureBennett GM is looking for a professional, friendly, and detail-oriented Appointment Coordinator / Cashier to support our busy Service Department. You'll be the...
-
Service Appointment Coordinator
4 days ago
Brantford, Canada Brant County Ford Full timeJoin the Brant County Ford Team! We may have been here a long time, and have the long-term employees to prove it, but we have also kept up with the times. Just a few years ago we had a major expansion and almost doubled the size of our automotive service shop. Along with our new and used sales departments, we have our own detail shop and our own body shop,...
-
Service Appointment Coordinator
1 week ago
Kanata, ON KV E, Canada Kanata Mazda Full time $38,100 - $39,900 per yearJob OverviewWe are seeking a detail-oriented and organized Appointment Coordinator to join our service team. In this role, you will be responsible for managing scheduling, coordinating appointments, and providing exceptional customer service to ensure a smooth and efficient operation. The ideal candidate is proactive, communicative, and capable of handling...
-
Service Appointment Coordinator
2 weeks ago
Brantford, Canada Brant County Ford Full time**Responsibilities**: Assisting Service Department customers in booking appointments. Handling incoming calls. Make 80-100 outbound calls each day. Greeting customers in a friendly and professional manner. Following up on customer inquiries for the service department. Following up with past customers in the database. Other duties, projects, etc as...
-
Appointment Coordinator
2 weeks ago
Etobicoke, ON, Canada Watershed HR Solutions Full time $45,000 - $60,000 per yearOur client is a family owned and operated Dealership servicing the Burlington and surrounding communities. They offer factory training and dealer onboarding. They offer great group benefits and vacation time. They are a people-centric and fully committed team who appreciates their employees and guests. Our client is looking for someone who is a go getter,...
-
Customer Service-appointment Scheduler
2 weeks ago
Brantford, Canada Energuy Full timeIf you............... like to move it, move it like to move it, move it like to move it, move it Ya like to move it..........................................then now's your chance to shine! Do you align with these core values?................................... - We are fun and productive - We treat our team and clients like partners - We all make...
-
Service Appointment Co-ordinator
1 week ago
Brantford, Canada Brantford Kia Full time**What are the day-to-day responsibilities?** - Ask the customer qualifying questions to uncover needs and use XTIME to booke appointments - Verify the day’s appointments are recall free - Ensures that service consultants receive messages promptly - Provide reporting to dealership management - Collect retail charges from the customer in cash, check or...
-
Appointment Coordinator
1 week ago
Kitchener, ON NE A, Canada CanadaOne Auto Group Full time $45,000 - $65,000 per yearKitchener Hyundai is currently seeking an Appointment Coordinator to join our team of customer focused professionals within our high volume and process-driven Dealership.Purpose/Summary of Position:This role is responsible for providing a consistently exceptional customer experience, following established processes and procedures for their role and achieving...