Administrative Assistant

10 hours ago

Edmonton, Alberta, Canada Brintnell Psychology Full time

Administrative Assistant – Psychology Clinic (Virtual → In-Person June 2026)

Hours: 10–15 per week

Location: Virtual until June 2026; transitions to in-person at our new Cy Becker clinic

Brintnell Psychology – Plaza 167 Counselling & Psychology is looking for a compassionate, client-focused Administrative Assistant to support our growing practice. We need someone who approaches every interaction with empathy, professionalism, and genuine care for the clients we serve.

Key Responsibilities

  • Provide warm, compassionate, client-centred communication

  • Manage scheduling, waitlists, reminders, and chart organization through Jane App

  • Assist with invoicing, billing, and payments, communicating clearly and respectfully with clients

  • Support clients through intake, onboarding, and navigating the system

  • Maintain accurate and confidential records in alignment with CAP guidelines

  • Use strong critical-thinking and problem-solving skills to resolve issues independently

  • Support clinicians administratively to ensure a smooth client experience

Qualifications

  • Must be compassionate and client-oriented, with a calming and supportive presence

  • Experience in a private practice or healthcare setting preferred

  • Required: Familiarity with Jane App

  • Psychology student or mental-health background strongly preferred

  • Knowledge of CAP guidelines or willingness to learn

  • Excellent communication, organization, and independent decision-making

  • Ability to work virtually until June 2026, then transition to in-person

What We Offer

  • Flexible hours (10–15 weekly)

  • Supportive and collaborative team culture

  • Training and mentorship opportunities

  • Chance to grow with the clinic as we expand our new space

How to Apply

Please send your resume and a brief cover letter to -

Only applications sent through email will be considered.

Job Type: Part-time

Expected hours: 10 – 15 per week

Work Location: Hybrid remote in Edmonton, AB

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