Showroom Manager

Why Biktrix?

Biktrix is one of Canada's top Electric Bike brands. Since 2014, Biktrix has sold over 20,000 bikes across North America and continues to grow rapidly year over year. We are not just another ebike company. We design, spec, assemble, and distribute our bikes from our 3 Canadian locations in Vancouver, Kelowna, Edmonton and Saskatoon.

Biktrix was named as one of Deloitte's top 200 fastest growing tech companies in North America for 2021 and in the top 10 fastest growing clean tech companies in Canada. We are seeking energetic, responsible, customer-centric, and hardworking individuals to join our team on our mission to get more people to enjoy the great outdoors. We are a team of 55+ people across Canada and rapidly growing. Come join us.

Who?

You are a go-getter with a great attitude. You naturally have a pleasing personality and a welcoming attitude. You have basic computer skills and have the aptitude to learn quickly.

The showroom manager is responsible for the customer experience, financial performance, staff organization and support as well as the physical appearance and operations of the showroom. You will lead from the front, engaging customers and staff members alike and setting the tone of the showroom. Your leadership focuses the team on the goal of a strong financial result each year with high ratings from our customers.

You must know how to ride a bike and enjoy the thrill of riding an electric bike

What?

Financial Performance = 50% of your role.

• Actively work on the sales floor interacting with customers and employees to achieve the store sales goals.
• Will be one of two (2) sales people in the store.
• Maintain metrics on customer feedback about our products so that we can quickly improve to introduce/remove/modify our lineup of bikes in-order to increase sales in your region.
• Participate in the annual budgeting process, quarterly/monthly financial review meetings as needed, and other meetings as necessary for the financial health of the business.

High Performance Staff = 25% of your role.

• Organize, implement, and validate staff training. "Training" will include but not be limited to sales, merchandising, Daily Task List, Shopify POS, Odoo ERP, Stocking and Restocking requests, and product training.
• Validate training through a variety of methods including active role-playing, secret shop reviews, and direct observation.

Store Merchandising and Operations = 15% of your role.

• Contribute to the company's marketing plan.
• Participate in the merchandising of the store to ensure a professional, accessible, and inviting shopping experience.
• Merchandising includes but is not limited to sorting, straightening, fixture arrangement, and feature displays.
• Monitoring store supplies and ordering/purchasing as needed.
• Responsible for making sure that orders are correctly entered into Shopify backend for accurate inventory tracking

Human Resources = 10% of your role.

• Actively participate in all facets of human resources and staffing within the store.
• This includes interviewing potential employees, completing new-hire paperwork, scheduling, and discipline.
• Miscellaneous Duties
• Perform other duties as prescribed by senior management as needed.

Where?

• Calgary AB

Additional Information:

Benefits

• Dental insurance
• Extended medical insurance
• Unlimited growth potential
• Relocation allowance
• Deep discount on a Biktrix Electric Bike of your choice

Skills Requirements:

• Secondary (high) school graduation certificate or equivalent
• Minimum 2 years retail management experience
• Solid command of the English language, both spoken and written.

Only those considered for the position will be contacted.

Job Types: Full-time, Permanent

Salary: $50, ,000 per year

Additional pay:

• Bonus pay

Benefits:

• Dental care
• Disability insurance
• Extended health care
• Life insurance
• Vision care

Schedule:

• Day shift
• Weekend availability

Application question(s):

• What interests you in this job and describe your relationship with bicycles.

Education:

• Secondary School (required)

Experience:

• retail management: 2 years (required)

Work remotely:

• No

Job Types: Full-time, Permanent

Pay: $50,000.00-$70,000.00 per year

Benefits:

• Casual dress
• Dental care
• Extended health care
• Store discount

Application question(s):

• What is 5* customer service?
• Tell us about a time you identified a problem and proposed a solution.

Education:

• Secondary School (preferred)

Experience:

• retail management: 2 years (preferred)

Work Location: In person