Sales Coordinator

You will love being a part of our team

As a 2025 Top Small and Medium Employer, you will work with people who are passionate about their jobs and take initiative; people who want to do their best every single day; people who care deeply about their customers and deliver top-quality service. You'll work with a team of people who "do the right thing". You'll be a part of an entire organization that will never be satisfied with the status quo and will always be looking for ways to improve and be more efficient while taking care of the customer.

The Role

The Sales Coordinator is accountable for liaising between our customers and our internal teams to facilitate the accurate, timely and efficient manufacture and delivery of bulk and packaged product orders. They will utilize relevant data to anticipate requirements and leverage our manufacturing, warehousing and logistics systems to create happy customers.

Primary Roles and Responsibilities

• Act as the primary customer contact for all bulk and packaged product orders and deliveries; coordinating them in a timely and accurate manner (internally and toll-manufactured)
• Utilize systems, tools and data to anticipate order patterns and fulfill them in an accurate and efficient manner
• Communicate proactively with customers and consultants to keep them apprised of delivery timelines
• Actively participate in a cross-functional team approach through open communication and effective transfer of knowledge and expertise
• Support regulatory compliance and quality initiatives; assist with customer feedback investigation and timely closeout
• Utilize documented best practices and work instructions
• Use collaborative methodology to anticipate, identify and resolve order-related process issues and inefficiencies and suggest improvements
• Continuously expand technical knowledge of software, systems and processes
• Participate in team member onboarding and training for related systems and tools to ensure they are set up for success
• Attend and actively participate in L10's and stakeholder meetings
• Other duties as required and assigned

Skills & Experience Required

• Enthusiasm for continuous learning relevant to the role with a keen desire to take on new challenges
• Collaborative mindset, able to build strong relationships with customers, consultants and internal stakeholders focused on customer satisfaction
• Ability to adapt, learn and thrive within a fast-paced and ever-changing environment
• Strong interpersonal, verbal and written communication skills and experience working with various personality types
• Detail-oriented and resourceful with strong analytical capabilities and decision-making skills
• Demonstrated aptitude to prioritize tasks based on comparative importance and urgency
• Self-starter with the ability to work independently and as part of a team
• Ability to challenge the status quo and proactively suggest process improvements
• General understanding of manufacturing and accounting system transactional flow, e.g. inventory, transfers, purchase and sales orders and invoicing
• Display honesty, integrity, and a strong sense of ethics in all decisions and actions

Qualifications include

• 2 or more years' experience in an agriculture-related, feed manufacturing or supply chain role preferred
• General understanding of the agriculture and livestock production industries preferred
• Intermediate Microsoft Office skills, accounting software experience considered a benefit

Our current success

Since 2005, More Than Just Feed and its family of Brands have proudly served Western Canada's feed industry with high-quality products and services. More Than Just Feed is trusted by Canadian farmers because we are customer-focused, high-quality, and dependable. We provide a full-scope of services, including warehousing and on-farm delivery services of our retail products. More Than Just Feed and its family of Brands is revolutionizing the feed industry, supporting Canadian farmers to put food on family tables for the next 100 years. More Than Just Feed and its family of Brands are driven by one core purpose; Helping Farmers Feed People.