Food Kiosk chef/Manager

4 hours ago

Lethbridge, Alberta, Canada University of Lethbrige Students' Union Full time

FOOD KIOSK CHEF/MANAGER – UNION EATS – JOB DESCRIPTION

The Food Kiosk Manager position is a full-time position with a 3 month probationary period from the time of hiring. This position requires a minimum of 35 hours per week. However, some weekend and evening hours are required. Areas of responsibility include, but are not limited to: Preparation of food items, ordering food supplies, maintaining inventory, customer service, training and supervising kitchen staff. The environment is fast paced with an emphasis on delivering good customer service in a limited time frame.

The Food Kiosk Manager reports directly to the Students' Union General Manager.

If you have experience as a chef, a good head for business, the skills to motivate others and the drive and energy to succeed, the position of our Food Kiosk Manager could be for you

The role has a strong hospitality element, ensuring that the kiosk delivers high-quality food and good customer service. However, you'll also undertake activities common to business managers within any sector, including overseeing:

  • Finance
  • Human resources
  • Marketing
  • Operations
  • Sales

Responsibilities

As a fast food restaurant manager, you'll be responsible for operational, financial and people management. You will need to do the following:

  • Prepare and serve unique menu items for over-the-counter customer service.

  • Organize stock and equipment, order supplies and oversee general maintenance, cleanliness and security.

  • Develop and contribute input for menu options and potential catering opportunities.

  • Plan and work within a budget, maximize profits and achieve sales targets.
  • Recruit new staff, and train and develop existing staff.
  • Coordinate staff scheduling and motivate and encourage staff to achieve targets
  • Ensure standards of hygiene are maintained and compliance with health and safety regulations.
  • Ensure high standards of customer service are maintained.
  • Implement and instill in your team company policies, procedures and ethics.
  • Handle customer complaints and queries.
  • Implement branded promotional campaigns such as handling of point-of-sale promotional materials, or devise your own promotional campaigns.
  • Prepare reports and other performance analysis documentations.
  • Report to, and attend regular meetings with General Manager and Executive Council members.

Salary

  • Salary range is $40,000 to $50,000 gross annually, based on experience.
  • Full benefit package and parking.

Skills

You'll need to have:

  • Excellent customer service skills
  • Strong experience or education as a chef
  • Strong communication skills, tact and diplomacy
  • The ability to lead and motivate teams and influence people
  • Self-motivation and ambition
  • Commercial awareness
  • Enthusiasm and the ability to learn quickly
  • Good organizational skills
  • Energy and stamina, as well as resilience
  • A results-driven approach to work
  • Decision-making and problem-solving skills

Job Type: Full-time

Pay: $40,000.00-$50,000.00 per year

Benefits:

  • Dental care
  • Extended health care
  • On-site parking
  • Paid time off
  • RRSP match
  • Wellness program

Ability to commute/relocate:

  • Lethbridge, AB: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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