Dental Office Administrator

2 weeks ago

Brampton, Ontario, Canada MCA Dental Group Full time $55,000 - $65,000 per year

Why join us at MCA Dental, Dental Studio Bramalea?

  • Access to more locations giving you the opportunity for schedule flexibility or relocation
  • Welcoming environment focused on patient care
  • 100% Employer Paid Health Benefits
  • Paid Sick Days
  • CE opportunities
  • Flexible schedule opportunities
  • Parking

Location:

Dental Studio Bramalea Bramalea Road, Brampton

About the Role:

We are a busy practice with 3 dentists and 4 dental hygienists, and we are looking to hire an experienced Dental Administrator as an addition to our busy practice. The clinic has a modern and relaxing feel.

We look forward to reviewing your resume and meeting with you.

This is a full-time permanent position - with 32-35 hours per week.

Hours:

Monday: 10:00 am - 6:00 pm

Tuesday: 10:00 am - 6:00 pm

Wednesday: 11:00 am - 7:00 pm

Thursday: 10:00 am- 6:00 pm

Responsibilities:

  • Assist in updating and maintaining client dental records and appointments
  • Hygiene scheduling
  • Preparing and sending pre-determinations
  • Following up on outstanding treatment
  • Confirming upcoming appointments
  • Billing, invoicing, taking payments, end of day balance
  • Opening/closing duties, including POS system and ensuring end of day processes are complete
  • Additional duties:
  • Monitor the re-care program and get all patients who do not have an appointment scheduled, leading to less holes in the schedule.
  • Calls patients off the pending list in Abeldent/RecallMax and gets them booked.
  • Confirms all hygiene appointments two weeks prior if unconfirmed by system.
  • Confirms all hygiene appointments two days prior if unconfirmed by system.
  • Takes hygiene no shows and cancellation calls.
  • Tracks and documents reasons for no show/cancellation. Get them rebooked as soon as possible.

Requirements:

  • The ideal candidate enjoys a fast-paced environment and has previous dental administration experience in a multi-provider setting
  • Proficient computer skills
  • Excellent communication and people skills
  • Attention to detail, organized and reliable
  • Dental Office Software Experience (AbelDent, Dentrix, Maxident, etc.)
  • Asset: Dental Assisting Skills/Qualifications

MCA values diversity and is committed to creating and fostering a diverse team and an inclusive work environment. We encourage applications from people with disabilities and will provide accommodations throughout the recruitment and selection process.

At MCA, we empower our team to pursue their passions and make a meaningful difference in the field of dentistry. Our goal is to deliver top-tier dental care to every patient in a comfortable and relaxed setting, enhanced by exceptional customer service. Our core values guide us in achieving this goal: Respect, Integrity, Innovation, Communication, Excellence. Come join our team, and discover the difference working with MCA Dental

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