Receptionist/Office Assistant

2 weeks ago

Surrey, British Columbia, Canada Touchstone CPA Inc Full time

Job Overview

We are seeking a professional and organized Receptionist/Office Assistant to join our team. This role is vital in ensuring smooth office operations, providing excellent customer service, and supporting administrative functions. The ideal candidate will possess strong computer skills, office management experience, and exceptional communication abilities. Multilingual skills are a plus to effectively serve diverse clients and staff. This position offers an opportunity to work in a dynamic environment where attention to detail and organizational skills are highly valued.

Responsibilities

  • Greet visitors and clients at the front desk with professionalism and courtesy
  • Manage multi-line phone systems, screen calls, and direct inquiries appropriately
  • Schedule appointments and manage calendar appointments using Google Workspace or Microsoft Office tools
  • Perform data entry, filing, and maintain accurate records using various office software including QuickBooks and bookkeeping tools
  • Assist with office management tasks such as supply inventory, document proofreading, and general administrative support
  • Handle customer service inquiries via phone, email, or in person with excellent phone etiquette
  • Support clerical duties including typing, proofreading, and document preparation
  • Maintain an organized reception area and ensure a welcoming environment for visitors
  • Provide support for personal assistant tasks

Requirements

  • Proven experience in office management, clerical work, or administrative support roles
  • Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook), Google Workspace, and data entry skills
  • Experience with multi-line phone systems and customer support functions
  • Familiarity with QuickBooks or bookkeeping software is preferred
  • Excellent organizational skills with the ability to multitask efficiently
  • Strong communication skills with professional phone etiquette; multilingual abilities are a plus
  • Attention to detail in proofreading and document management
  • Ability to handle confidential information discreetly and maintain professionalism at all times
  • Prior office experience including receptionist or personal assistant roles is desirable

This position is integral to maintaining an efficient office environment while delivering outstanding customer service. We value proactive individuals who can adapt quickly to changing priorities and contribute positively to our team.

Job Type: Part-time

Pay: $17.75-$22.00 per hour

Expected hours: 20 – 40 per week

Work Location: In person

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