Account Development Associate

Who We Are:

At KEV, we help school districts eliminate the school finance blind spot. Our platform gives district finance teams real-time visibility and traceability into every dollar collected at the school level; whether it's cash, check, or digital. From field trips to fundraisers, we help them manage every dollar with confidence. More than 26,000 schools across North America trust KEV to manage over $4 billion annually. By unifying payments, accounting, and reporting, KEV simplifies life for bookkeepers, builds trust with parents, and gives finance leaders the oversight their current systems cannot. It's how we help schools stay compliant, reduce risk, and focus on what matters most, student success.  

Backed by Five Arrows, the PE arm of Rothschild & Co., KEV is investing more than ever to support K–12 in a world of tighter budgets, rising scrutiny, and fast-changing tech. We're headquartered in Toronto, with offices across North America.  

If you're excited by the idea of building tech that protects schools, empowers finance teams, and improves education through better systems, KEV is the place for you. 

The Account Management team is integral to KEV's success, driving customer engagement and growth through collaboration and expertise. We partner across the organization to deliver exceptional service and operational excellence and foster a culture of agility and accountability. 

We are looking for an Account Development Associate to join our growing team.  In this role, you will be responsible for cultivating relationships with existing customers to support Account Managers with key communication initiatives, building relationships with new contacts, and expanding business. You will work closely with Account Managers, Marketing, and cross-functional teams and contribute to customer success and revenue growth. The ideal candidate is collaborative, proactive, and detail-oriented and has experience in customer engagement and outreach.  This role is an entry point into sales and SaaS – we will provide you with the training and support to be successful. 

• Conduct targeted outreach to high-potential customers — enabling upsell and cross-sell opportunities for Account Managers. 
• Discovery new contacts within our customer base and cultivate new relationships — driving refreshed communication and strengthening relationships. 
• Achieve or exceed monthly quotas for customer meeting management — contributing to predictable pipeline growth and revenue acceleration. 
• Identify changes to key contacts within existing accounts — ensuring accurate data and improved account coverage. 
• Partner with Account Managers and Marketing on outreach initiatives — fostering alignment and enhancing campaign effectiveness. 
• Assist with migration of existing customers to a new payment partner — ensuring smooth transitions and customer satisfaction. 
• Document all activities in Salesforce — enabling data-driven decision-making and operational efficiency. 
• Provide feedback on messaging and competitive insights — contributing to continuous improvement and market responsiveness. 

• Bachelor's degree or equivalent experience. 
• 1–2 years of work experience, ideally with exposure to K–12 education. 
• Strong communication skills and ability to work autonomously. 
• Excellent time-management skills. 
• Experience with Salesforce or similar CRM tools. 
• Collaborative and adaptable — enabling cross-functional success. 
• Detail-oriented and proactive — contributing to customer engagement and growth. 

• Competitive compensation – We believe in rewarding great work with fair, competitive pay.
• Meaningful benefits– Because your well-being matters; both at work and at home.
• Retirement Savings Support – We help you plan for your future with company-matched programs, including RRSP matching in Canada and 401(k) contributions in the U.S.
• Professional development – We invest in your growth with ongoing learning, stretch opportunities, and continuing education, including KEV Academy for onboarding and skill-building, plus KEV University, our online platform offering a wide range of courses.
• Hybrid model – 3 days in the office to collaborate and connect, with flexibility the rest of the week.
• Flexible PTO – Take the time you need to recharge with close to 4 weeks of vacation and a company-wide holiday closure
• Office perks – Enjoy a fully stocked snack bar and occasional catered lunches—because we know that great conversations (and ideas) often start around good food.

Why You'll Love Working at KEV  

• Make a real difference every day – At KEV, your work supports children, parents, and schools across North America. We don't just build software, we create solutions that simplify lives and strengthen communities. Our mission is rooted in impact, and every team member plays a vital role in shaping the future of K-12 education. 
• The KEV Way – At KEV, you'll never feel stuck in the status quo. You'll be part of a team that's constantly questioning, improving, and innovating—always with one guiding focus: How does this help our schools and the students they serve? It's a culture that challenges you to do your best work while reminding you why it matters. 
• Grow with us – We're scaling fast, and so are our people. At KEV, you'll have real opportunities to learn, develop, and shape your career. Whether advancing in your role or exploring a new path, you'll be supported every step of the way. 
• Work alongside excellence – You'll be part of a team with integrity who treat their colleagues with respect. who are accomplished but humble, collaborative but accountable. It's a place where you can do your best work while feeling supported and inspired by the people around you. 
• Celebrate Community and Culture – At KEV, we connect, recognize, and celebrate our people. Join Club KEV for team-building fun, hear directly from customers in our Voice of Customer Series, stay aligned with Monthly Townhalls, and be inspired by the KEVite Awards, where top contributors are recognized by their peers. 

This job description indicates the general nature and level of work expected. It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required by an individual joining the KEV team in this or any other capacity.   

KEV Group is pleased to accommodate individual needs in accordance with the Accessibility of Ontarians with Disabilities Act, 2005 (AODA), within our recruitment process. If you require accommodation at any time throughout the recruitment process, please speak with Human Resources or the hiring manager.   

KEV Group is an equal opportunity employer who agrees not to discriminate against any employee or job applicant because of race, color, religion, national origin, sex, physical or mental disability, or age.  

Visit our website for more information and details about working at KEV.