Immigration Case Manager

Canada By Choice is seeking a highly organized and detail-oriented Immigration Case Manager to join our team. This individual will play a key role in supporting the Immigration Consultant by managing client cases, conducting research, and ensuring the smooth operation of the office. The ideal candidate will possess strong communication skills, a proactive approach to tasks, and experience or education in law-related fields, particularly immigration law.

Key Responsibilities:

Case Management & Client Support:

• Assist the Immigration Consultant in managing and progressing client cases efficiently.
• Communicate regularly with clients via phone, text, and email, providing updates, answering inquiries, and ensuring clients are well-informed throughout the process.
• Conduct thorough case research, gather relevant information, and prepare documentation for immigration cases.
• Fill out immigration applications and forms accurately and in compliance with legal requirements.
• Collect, verify, and organize client documentation, ensuring all necessary documents are provided and maintained throughout the case.
• Review, proofread, and format legal documents to ensure accuracy and compliance with legal procedures and grammatical standards.

Administrative & Office Support:

• Maintain organized filing systems for confidential client records and ensure data is stored and managed securely.
• Open and distribute incoming mail and manage the flow of information within the office.
• Develop and maintain office procedures and routines to ensure efficiency and smooth operation.
• Assist in supervising and training other staff on office procedures and the use of current software as needed.

Collaboration with Case Workers:

• Work closely with case workers to manage and organize client files, ensuring all necessary documentation is in place.
• Assist in case file management, ensuring files are updated, complete, and easily accessible for the team.
• Coordinate with case workers on the progress of ongoing cases and provide updates to the Immigration Consultant.

Additional Responsibilities:

• Perform general office duties, including updating files, maintaining office cleanliness, and ensuring an organized environment.
• Support in other administrative tasks as required to ensure smooth day-to-day operations.

Qualifications:

Must-Have:

• Bachelor's degree or equivalent experience in a law-related field.
• 1-2 years of experience in case management, legal assistance, or a similar administrative role (preferably in immigration law).
• Excellent communication skills, both written and verbal, with a professional demeanor.
• Strong attention to detail and the ability to manage multiple tasks effectively in a fast-paced environment.
• Proficiency in Microsoft Office Suite and legal office software.
• Ability to work independently and collaboratively with a team.

Beneficial Qualifications:

• Experience or education in immigration law or business administration.
• Previous experience with immigration cases or legal procedures.
• Strong organizational and multitasking skills.
• Ability to handle confidential client information and maintain strict privacy.

Why Join Us?

• Competitive hourly wage with opportunities for growth and development.
• Be part of a dynamic and supportive team focused on delivering top-tier immigration services.
• Gain valuable experience in immigration law and case management, with opportunities to expand your skills.

If you are a motivated, detail-oriented individual with an interest in immigration law and case management, we encourage you to apply. Join Canada By Choice and make a meaningful impact by assisting clients in navigating the Canadian immigration system.

Job Types: Full-time, Part-time

Pay: $18.00-$23.00 per hour

Education:

• Bachelor's Degree (preferred)

Experience:

• Immigration Case Manager : 1 year (preferred)

Work Location: In person