Medical Office Assistant/Receptionist
1 week ago
If you are passionate about saving people's eyesight and you are looking for a career not just a job, you're in the right place. At Alberta Retina Consultants, we believe in excellence in patient care, research, and teaching. We are currently looking for an organized and detail-oriented person to fill our Medical Office Assistant position. The Medical Office Assistant is a critical part of our team, providing support to our patients and physicians. The Medical Office Assistant reports directly to the Administration Supervisor of Alberta Retina Consultants.
What you'll do:
· Work as part of a team to enhance the patient experience
· Respond to patient concerns and questions about appointments
· Reception and telephone duties (answering phone inquiries via a multi-line phone system)
· Checking patients in/out
· Correspond with other offices for incoming and outgoing referrals via phone
· Assist with coordination of referrals: triaging, booking, and confirming appointments
· Use a database to prepare medical documents
What you have:
· MOA certificate preferred
· Medical office experience is an asset
· Knowledgeable in computer skills
· Able to maintain accuracy while multitasking or working under pressure
· Excellent communication skills, both verbal and written
· Healthquest experience is an asset but not required
What you'll get:
· Amazing opportunities for career progression
· Wonderful Team to work with and fun social events throughout the year
· Learning opportunities from our amazing physicians
· All benefits are 100% employer paid
· Dental care
· Employee assistance program
· Extended health care
· Life insurance
· Paid time off
· Vision care
· Annual uniform allowance
Shift: 8.5 hours/day, Monday to Friday, Hours of work vary between 8:30 am to 5:30 pm (depending on Clinic Needs)
Who we are:
Alberta Retina Consultants was established in 1998 to meet the retina needs of Albertans. We have eight retina specialists work together, within Alberta Retina Consultants, to provide seamless care to our patients. Each holds educational appointments at the University of Alberta, while also involved in ongoing retina research.
Mission Statement: To improve the health of our patients by identifying and treating diseases of the retina and vitreous
Values: Team Work, Respect, Accountability, Hard Work, Knowledge
Job Type: Full-time
Pay: From $18.51 per hour
Education:
- AEC / DEP or Skilled Trade Certificate (preferred)
Experience:
- Medical office: 1 year (preferred)
Work Location: In person
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