Customer Service Specialist

2 weeks ago


Toronto, Ontario, Canada Gozo Golf Full time $40,000 - $60,000 per year

Company Description

Gozo Golf is an innovative startup dedicated to revolutionizing the golfing experience by developing intelligent, electric following golf carts. The company is privately held and the mission is to enhance convenience and efficiency on the course, allowing golfers to fully enjoy the pleasure of swinging by freeing their hands.

Role Description

This is a contract remote role for a Customer Service Specialist. The Customer Service Specialist will be responsible for providing excellent customer support and enhancing customer satisfaction. Daily tasks include managing customer interactions via phone, ensuring superior customer experience, and maintaining professional phone etiquette.

Qualifications

  • Customer Support, Customer Service, and Customer Satisfaction skills
  • Proficient in Phone Etiquette and ensuring a positive Customer Experience
  • Excellent written and verbal communication skills
  • Ability to work independently and remotely
  • Experience in customer service roles is a plus
  • High school diploma or equivalent; additional qualifications will be advantageous


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