Call Centre Representative

6 days ago

Mississauga ON LR K, Canada Spergel Full time

About Spergel

For 30+ years, Spergel has been a trusted leader in consumer proposals and bankruptcy services, helping Canadians eliminate debt and rebuild their financial future. We are compassionate, results-driven, and focused on changing lives with proven solutions.

We are growing our Financial Debt Advisor team - motivated individuals who enjoy helping people, communicating with confidence, and guiding clients to take control of their financial situation.

What You'll Do

  • Respond to inbound leads and incoming calls - no cold calling
  • Conduct confidential consultations to understand each client's financial challenges
  • Explain debt relief options including consumer proposals, bankruptcies, and budgeting support
  • Create and deliver personalized action plans using a solution-based sales approach
  • Communicate with empathy while building trust and long-term client relationships
  • Work closely with our Licensed Insolvency Trustees to finalize solutions
  • Maintain accurate notes and follow-ups in the CRM system

What We're Looking For

  • Strong communication and people-first attitude
  • Confidence in a sales / target-based role
  • Ability to simplify financial concepts for clients
  • Comfortable discussing sensitive situations with care and professionalism
  • Call centre, financial services, collections, credit, or sales experience is an asset - but we will train the right candidate

Why You'll Love Working at Spergel

  • Full training provided - no prior debt experience required
  • Competitive pay + performance bonuses (earnings grow with results)
  • Supportive leadership and ongoing professional development
  • Work that feels rewarding and meaningful

Schedule & Location

  • Full-time hours - Monday to Friday
  • Mississauga office location

How to Apply

If you're passionate about helping people and want a career with purpose, we'd love to meet you. Apply today and help Canadians achieve a fresh start.

Job Type: Full-time

Pay: $20.00-$22.00 per hour

Expected hours: 37.5 per week

Benefits:

  • Dental care
  • Vision care

Application question(s):

  • Do you have experience working in a sales or target-based role?
  • What interests you about helping people with debt relief and financial solutions?
  • Are you comfortable speaking with clients over the phone for the majority of your day?

Work Location: In person

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