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Office & HR Manager

2 weeks ago

St Catharines, Canada Napier Enterprises Full time

**ABOUT NAPIER OUTDOORS**

At Napier Outdoors, we blend innovation with adventure, crafting vehicle camping tents and outdoor gear that bring people closer to nature. As industry leaders, we are committed to pushing the boundaries in everything we do. We believe in fostering a culture of creativity and collaboration, empowering our team to think outside the box as we expand our reach in both established and emerging markets.

**OPPORTUNITY DESCRIPTION**

Napier Outdoors is seeking a full time Office & HR Manager to join our growing team.

The new teammate will be the glue that keeps the office running efficiently, providing a helping hand in our busy office by lightening the team’s workload and helping our crew and office run more smoothly. You will search the market to hire the perfect team members to add to our small but mighty workforce, while keeping the current team well-coordinated, well-equipped and overall jolly.

**WHAT YOU GET TO DO**

**Department Support (40%)**:Provide cross-functional support to various departments during peak seasons and teammate absences. Responsibilities include:

- Logistic: Assist with order processing, prepare shipping documents, investigate inventory discrepancies, and process RMA claims.
- Marketing: Support content creation for social media, write blog posts, and assist with event sponsorship programs.
- Sales: Provide administrative support as needed to assist sales operations.
- Accounting: Process invoices & payments

**Human Resources (40%)**: Manage core HR functions including recruitment, onboarding, evaluations, terminations, and organizational development.
- Onboarding: Assist in onboarding new team members. Develop and implement comprehensive training programs to effectively onboard new employee incorporating tools such as training videos and onboarding software
- Culture & Development: Foster an inclusive culture, implement retention and recognition programs, support learning and development, and manage internal communication
- Evaluations & Terminations: Coordinate performance reviews, assist with performance management, and handle terminations professionally and compliantly.
- Policy: Streamline and maintain HR policies and procedures to ensure clarity, consistency, and compliance with employment standards; regularly review and update policies to reflect changes
- Health & Safety: Manage and audit all health and safety programs and systems ensuring safety compliance

**Office Support & Maintenance (20%)**
- Maintain the IT infrastructure including software and equipment needs and issue resolution
- Coordinate all office activities, maintain office supplies and equipment
- Prepare detailed monthly reports including department result reports, return and warranty trending, customer and product analysis reports, etc.
- Implement and maintain company policy and procedures to ensure all departments run efficiently
- Project support: Assist in managing projects by communicating plans, timelines, and deliverables; provide direction, track progress, and ensure team alignment and performance.

**What you need**

We are looking for a self-starter and ultimate multi-tasker with real world experience in recruitment, team development and project coordination.
- 5+ years of management or HR experience
- University Degree/College Diploma in HR, Business, or related field
- Positive, outgoing, creative and willing to go the extra mile to ensure company success
- Critical thinker, analytical mindset with the ability to efficiently strategize in a fast-paced environment

**Why Napier Outdoors?**

At Napier, our goal is to empower our team to bring their best selves to work every day, ensuring your feel proud of your contributions when you leave. We achieve this by:

- **Our Culture**: We’re a small but mighty team, drive by hard work, teamwork, passion, and integrity. Honestly is our policy, entrepreneurship is in our DNA, and we’re as tight-knit as family.
- **Innovative and Dynamic Environment**: We take pride in fostering a workplace that thrives on innovation and dynamism, encouraging creativity and forward-thinking at every level. Here, you’ll have the freedom to explore new ideas, challenge the status quo and push the boundaries of what’s possible in our industries.
- **Collaborative Culture**: Our culture is built on collaboration and teamwork, where diverse perspectives lead to better solutions. With our open-concept office, and open communication policies, you can collaborate effectively and build meaningful relationships with your team members. Our team-oriented environment promotes collaboration at all levels, ensuring everyone’s voice is heard and valued.
- **Work-Life Balance**: We believe a healthy work-life balance is essential for fostering a productive and happy workforce. Our supportive teams ensure that workloads are manageable and that employees can rely on each other. Employees are rarely asked to work after hours as we prioritize taking breaks during th