Office Administrator

**About us**

Nulantic Water Inc. is a small business in Lower Sackville, NS. We are professional, agile, collaborative, and our goal is provide expertise and responsive support to our customer base.

Nulantic Water Inc. is an independent and exclusive manufacturer’s representative for several world-leading companies supplying equipment to towns, municipalities, aquaculture, and industries that need process treatment, disinfection and/or analytical instrumentation in the water and wastewater industry throughout Atlantic Canada.

Our work environment includes:

- Modern office setting

**MAIN Responsibilities**:

- Develop and maintain relationships with clients, vendors, suppliers, and business associates by responding to requests for information.
- Data entry into contact relationship management system (CRM) for digital records of contracts, update contact information, and set up (physical) contract files.
- Update digital pricing in software systems to support Sales Team
- Provide key metrics for tracking open opportunities and following up on status with team and customers.
- Generate critical inventory reports from our software bi-weekly to assist with inventory management.
- Issuing purchase orders to vendors and tracking acknowledgements and delivery schedules
- Help facilitate digital marketing goals and interface with our Marketing Contractor
- Generate and maintain consistent business processes/procedures by working with the Team members to document or update.
- Manage the office environment by keeping the work area organized and appropriately stocked.
- Scheduling IT support for hardware and software troubleshooting, as required.
- Look for and recommend changes to close gaps and improve efficiencies within the organization to service clients better

**Other duties**:

- Provide administrative support for all team members by filling in details and entering/cross checking electronic/paper files and associated documents to ensure all data from each contract is properly documented through the complete sales cycle.
- Maintain information in client database (Sales Force) by entering and checking data such as contacts, project leads, product pricing, report generation, service, and warranty tracking; maintain sales information by documenting the sales processed; monitor and record contract progression by tracking schedules.
- Maintain revenue, expense, and inventory records by entering data into accounting software (QuickBooks); update electronic pricing changes by doing data entry.
- Records management by reviewing and documenting the electronic and paper filing systems, filing paper files, auditing/evaluating, and adjusting paper and electronic system as required.
- Perform other related duties as assigned.

**TECHNICAL COMPETENCIES**
- Diploma in Office Administration from a recognized educational institution or an equivalent combination of education and experience
- 2 years’ experience in an administrative role
- Intermediate level of proficiency in Microsoft Office Suite (Outlook, Word, PowerPoint, Excel, Sharepoint) preferred.
- Experience in QuickBooks; or equivalent accounting software is an asset
- Experience in client contact management (CRM) systems; Salesforce specifically is considered an asset.
- Must have reliable weekday transportation to our office in Lower Sackville

**behavioural competencies/typical behaviours**
- Attention to Detail
- Business Orientation
- Client Service
- Commitment to Learning
- Communication
- Initiative
- Planning and Organizing
- Relationship Building

Teamwork and Cooperation

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 25-40 per week

**Salary**: $20.00-$23.00 per hour

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Paid time off
- Vision care

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Lower Sackville, NS: reliably commute or plan to relocate before starting work (required)

Work Location: One location