Office Manager

Regency Park, located in Windsor, Ontario is a 72-bed long-term care home dedicated to enriching the lives of our residents in partnership with UniversalCare, our family members, valued employees and community partners.

Our team is currently hiring for a permanent full-time Office Manager. Competitive benefits are included such as health and dental benefits, paid vacation, retirement benefits along with an opportunity to grow your career with an employer of choice.

Reporting to the Administrator, the Office Manager position is a critical role with overall accountability for the management and leadership of all office and clerical functions associated with the general operations of the home.

**As part of our team, your role as an Office Manager contributes to our resident experiences in the following ways**:

- Performs payroll duties necessary for the accurate calculation of a bi-weekly payroll, ensuring accurate calculation of wages and salaries, etc.
- Maintaining proper setup of Account Payables, ensuring invoices are appropriately approved and coded; cheques are distributed.
- Oversees benefit administration including data input of benefit changes, answering of benefit inquiries, etc.
- Maintains proper setup of Accounts Receivables, ensuring that resident accounts are properly setup, all billing documentation and data is accurate and properly authorized.
- Ensures employee schedule is completed for the Nursing department by facilitating availability process, creating master schedules and collaborates with Managers on time off requests.
- Utilizes call-in process to find replacements for sick/emergency call-ins etc. in accordance with the prescribed process, verifies schedules and assigns shifts on a daily basis.
- Prepares and mails resident billing inclusive of accommodation rates, uninsured services, etc.
- Ensures compliance with all relevant legislation including but not limited to: Ministry Acts, regulations, policies and procedures, directives, and collective agreements.
- Performs all required general clerical duties associated with the day-to-day operation of the home, inclusive of receptionist duties, preparation of bank deposits and purchasing/receiving and maintenance of office supplies.
- Fosters effective interpersonal relationships between residents and families in relation to resident accounts and billing and for employees relative to payroll concerns.
- Participates with the interdisciplinary team in strategic planning for the home.
- Maintains an organized system of records management for both employee and resident files.
- Works in accordance with the organization's Health and Safety Policies and Procedures and in compliance with the Occupational Health and Safety Act.
- Performs other duties as assigned.

**Qualifications**:

- A post-secondary diploma or degree in Business Administration or other related field from a community college or university.
- Must have a minimum of two-three years of experience working in the field of office administration preferably in the long-term care sector.
- Must posses excellent written and oral communication skills.
- Excellent organizational skills, ability to multi-task and detail oriented, coupled with strong relationship building abilities.
- Proficiency with Microsoft Office, Point Click Care and other computerized documentation systems.
- Individuals with direct experience with payroll, Account Receivables and Account Payables will be preferred.
- All applicants must successfully pass the prescribed Vulnerable Sector check.
- Have a passion to work with the senior population.

If you are passionate about contributing to a multi-disciplinary team that is committed to making a difference to the lives of our residents than we would love to speak to you about this great opportunity.
- In accordance with the Accessibility for Ontarians with Disabilities Act 2005, upon request, support will be provided for accommodations throughout the recruitment, selection and assessment process._

**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- On call

COVID-19 considerations:
All individuals entering the workplace are required to be actively screened.

Work Location: In person