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Hotel Front Desk Night Auditor

3 weeks ago

Moncton, Canada Crowne Plaza Moncton Downtown Full time

**Compensation**:
16.50 per hour

**Responsibilities**:

- Complete additional bookkeeping, administrative, and accounting procedures as requested
- Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager
- Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages
- Ensure all guests feel they are having an exceptional experience at the property
- Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required

**Qualifications**:

- Diploma or equivalent from high school is required; some college is desired
- Overnight shift; requires flexible hours
- Must be computer proficient; experience with accounting or reservation software is a bonus
- Experience in the hospitality industry or guest services is preferred, but not required
- Great communications. and excellent customer service skills are required

**About Company**
Across the street from the Avenir Center, the Crowne Plaza Moncton offers a modern, urban hotel experience in the heart of Downtown Moncton, while still offering the warmth of East Coast hospitality.

Join our extraordinary world of Crowne Plaza Moncton Downtown.

We want to welcome you to the world of bringing True Hospitality to everyone.