Yardi/it Specialist

3 days ago

North York, Canada Zinc Developments Inc. Full time

**What you need to succeed**
- Recognized post-secondary degree in IT, computer science or 1 to 3 years in IT support;
- Configuration experience with Yardi Voyager 7 is required; and
- Ability to be self-directed in a fast paced environment.

**Your new role**
- You will act as the Primary-Point-of-Contact (PPOC) for all IT-related matters;

scanner, wireless and printer issues, set up new users, mobile phone setup etc.,
- Responsible for new property setup, testing new procedures, and unit rent changes;
- Responsible for Yardi projects, including upgrades and conversions;
- Create Yardi Spreadsheet Link (YSL) reports;
- Maximize use of Yardi software capabilities;
- Develop, implement, and monitor recurring training programs within the organization;
- Develop solid communication plan for delivery of systems training to users in all offices;
- Keep abreast of Yardi technical developments that are of operational importance to the

company;
- Participate in projects to streamline, add or modify internal processes and policies;
- Participate in end user system compliance and testing, creation and maintenance of system

policies, procedures and controls;
- To maintain the highest degree of confidentiality and privacy for systems management

and data security for internal and external clients;
- Develop in-depth knowledge of company’s existing IT architecture/infrastructure, and

technology portfolio;
- Provide leadership in evaluation of current applicable software and hardware for ongoing

maintenance of service levels, planning and projecting for future service needs;
- To proactively assess and to escalate high priority incidents and risk issues in a timely

manner;
- Liaise with suppliers and vendors on contracted maintenance of hardware and software;
- Limited travel as required to satellite offices; and
- Perform other duties as required.

**What we offer you**
- Competitive salary
- Opportunity to advance your career as the company grows
- In-house Chef with weekly staff lunches
- Full kitchen with complimentary drinks and food
- Creative Social Committee that organizes team building events and weekly socials
- Free parking

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Extended health care
- Vision care

Schedule:

- Monday to Friday

Ability to commute/relocate:

- North York, ON: reliably commute or plan to relocate before starting work (required)

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- IT support: 3 years (required)
- Yardi: 2 years (required)

Work Location: One location

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