Medical Office Administrator

1 week ago

Thunder Bay, Canada Independent First Nations Alliance Full time

At IFNA, we are dedicated to providing timely access to mental health services for children, youth, and families in our community. We are currently seeking a professional and organized Medical Office Administrator to join our Mental Health Team. This role plays an important part in ensuring efficient healthcare operations and maintaining accurate patient records while upholding the highest standards of confidentiality and professionalism.

**Responsibilities**:
**1. Administrative Support**:

- Accurately and confidentially input and update patient information, medical history, and test results into the electronic health records system.
- Ensure compliance with privacy regulations and healthcare policies (e.g., HIPAA).
- Maintain current knowledge of health information policies and procedures.

**2. Communications**:

- Perform communication activities internally and externally, including distributing posters or communications.
- Practice effective communication with colleagues, supervisors, and community members.

**3. Client Care**:

- Collaborate with healthcare providers and administrative staff to obtain accurate patient information.
- Serve as the first point of contact for clients accessing services and coordinate appointment times.
- Respond with compassion to community members seeking services.

**4. Reporting and Documentation**:

- Prepare statistical documentation and generate reports from the electronic database.

Provide program updates and reports on metrics as needed.

**Position Requirements**:

- College diploma in Medical Secretary or Medical Office Administration is an asset.
- 2 years of experience with data entry, reception, or similar position.
- Proficiency with MS Office Software, internet, and general office equipment.
- Strong interpersonal and communication skills (written and oral).
- Experience maintaining confidentiality (HIPAA compliant).
- Ability to multitask and work with mínimal supervision.
- Understanding of Indigenous history, traditions, and beliefs.
- Ability to speak one of the Indigenous dialects is an asset.
- Familiarity with Indigenous communities and organizations is preferred.
- Clear Criminal Record Check with Vulnerable Sector Check and proof of immunizations (or valid medical exemption)
- Driver’s license G with clear driving abstract and reliable vehicle
- Ability for occasional travel to IFNA communities via small aircraft and/or vehicle
- Note: Flexibility is key at IFNA. You may occasionally cover tasks outside your role, ensuring comprehensive support for our organization's mission._

We offer a full benefits package including health, dental, life insurance, short
- and long-term disability, pension and vacation starting at 3 weeks.

**Salary Range**: $57,500 - $66,560

**Schedule**: Regular hours from Monday to Friday with weekends, overtime, and on-call availability.

**Deadline**: Position will be open until filled.

Pay: $57,500.00-$66,560.00 per year

**Benefits**:

- Company pension
- Dental care
- Employee assistance program
- Extended health care
- On-site parking
- Paid time off
- Vision care

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed

Ability to commute/relocate:

- Thunder Bay, ON: reliably commute or plan to relocate before starting work (preferred)

**Education**:

- Secondary School (preferred)

**Location**:

- Thunder Bay, ON (preferred)

Work Location: In person

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