IT Support Specialist

1 week ago

Montréal, Canada Quesys Inc. Full time

**About us**
**Quesys **is a fast-growing, dynamic Montreal IT consulting and computer networking services firm. We provide fully managed IT solutions to clients in a variety of industries.
- We are passionate about our employees, clients, and technology - by joining Quesys you will evolve within an experienced, supportive team that fully understands real business and technology._

**The position in a nutshell**
The position is hybrid-remote (Montreal-based) - we are looking for an individual with an expert level of understanding of Windows Servers and Networking as an IT Support Specialist (Level 2).
- Provide high-quality support to our customers by meeting or exceeding contractual commitments
- Support, install, and maintain, both in-house and at remote locations, user's computers, networks, peripherals, routers, switches, etc.
- Receive and respond to incoming support requests and fully document IT-related issues

**Key skills and characteristics include**:

- Strong knowledge and experience with Windows Servers, Active Directory, Exchange, Office 365 server backups, licensing networking infrastructures and devices (firewalls and switches), virtualization (ESXi), Veeam
- Fully bilingual
- French and English (oral and written)
- Strong communication, time-management, and customer service skills
- Ability to work in a team and independently
- Overtime is occasionally required and is compensated
- Car and valid driver's license

**Key certifications and experience include**:

- College Diploma in Network and System Administration or related fields
- CCNA, CCNP, CompTIA, NSE, and other certifications are an asset

**Perks**:

- Diverse, smart, and supportive team
- Competitive salary based on experience, certifications, and merit
- Overtime is compensated
- Health, dental, and wellness package
- Work-related car and cellphone expenses
- Paid time off and vacation pay
- Opportunity for professional development
- Hybrid-remote work structure

**Job Types**: Full-time, Permanent

Schedule:

- Day shift

Application question(s):

- Do you own a class 5 driver's license?

**Language**:

- both French and English Fluently (required)

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