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Receptionist/administrative Assistant

2 weeks ago

St Albert, Canada Erin Ridge Physio Full time

**Receptionist**

**Erin Ridge Physio**

**Job Summary**

**Responsibilities and Duties**

Main duties include:

- Communication with patients, providers and practitioners regarding services offered, appointments, and billing;
- Billing and Invoicing customers and insurance companies;
- Greeting patients, checking them in, and notify practitioner of patient's arrival;
- Scan and save and recording patient forms into electronic charts;
- Maintain patient files by obtaining, recording, and updating personal and financial information;
- Schedule appointments using computer software systems, receive and record payment for services, bill insurance companies on behalf of patients;
- Receive and process payments, produce invoices, issue receipts;
- Protect patients' rights by maintaining confidentiality of personal and financial information;
- Operate general office equipment such as: computers, printers, scanners, telephone, and fax.

Additional duties include:

- Answering telephone calls and scheduling appointments;
- Sending and receiving faxes;
- Recording and relaying information;
- Cleaning, laundry, organizing;
- Problem solve inquiries and questions
- Assisting physiotherapists with organization and administrative tasks.

**Qualifications and Skills**:

- Ability to multitask and work efficiently in a fast-paced environment;
- Ability to work with little supervision;
- Ability to work with alone and as a part of a team;
- Ability to troubleshoot problems with office equipment;
- A background in administration;
- Attention to detail;
- Strong communication and customer service skills;
- Strong organizational, filing, and computer skills;
- Flexibility and availability.

Employment requirements:

- Familiarity with MVA and Workers Compensation is an asset
- Experience in a Physiotherapy clinic is an asset
- Experience with Clinic Practice Management Software for Booking, Scheduling, Charting, and Billing (Jane) is preferred

**Job Type**: Part-time

**Salary**: From $17.00 per hour

Schedule:

- Monday to Friday
- Weekend availability

**Experience**:

- receptionist: 1 year (preferred)