Administrative Assistant/receptionist

**Job Title: Part-Time Administration Assistant**

**Position Type: Part-Time**

**Report to: Office Manager**

**Job Summary: As a Part-Time Administration Assistant, you will play a crucial role in providing administrative and clerical support to our office. Your responsibilities will include general office tasks, invoicing, answering phones, and delivering excellent customer service to our clients.**

**Key Responsibilities**:
**1.** **General Clerical Support**:
**-**Assist with data entry, filing, and document management.*

**-**Scan purchase orders and work orders from pervious day.*

**-**Maintain and organize office supplies and equipment.*

**-**Update and maintain outsource log for Atlantic Heat Treating.*

**2.** **Invoicing**:
**-**Match up packing slips with purchase orders from previous day in shipping and receiving.*

**-**Prepare accurate order confirmations for review and issue invoices once approved.*

**-**Follow up on COD orders and facilitate payment prior to being shipped or picked up.*

**3.** **Answering Phones**:
**-**Professionally handle incoming calls and direct them to the appropriate personnel.*

**-**Provide information, take messages, and assist with general inquiries.*

**4.** **Customer Service**:
**-**Greet and assist clients and visitors in a friendly and welcoming manner.*

**-**Address client inquiries and concerns courteously and efficiently.*

**-**Maintain a positive and helpful attitude to enhance the overall client experience.*

**Qualifications**:
**-**A bachelor’s degree maybe required, and/or 3 years of experience as Administrative Assistant or in a related profession.*

**-**Previous experience in administrative or clerical roles is a plus.*

**-**Proficiency in Microsoft Office Suite (Word, Excel, Outlook).*

**-**Excellent communication and interpersonal skills.*

**-**Strong organizational skills with an attention to detail.*

**-**Ability to multitask and prioritize tasks effectively.*

**-**Professional demeanor and a customer-focused attitude.*

**Working Hours: This is a part-time casual position, with flexible working hours. The typical schedule will be 16-24 hours per week, with the potential for increased hours based on workload and performance.**

**Requirements**:

- Previous experience as a receptionist or administrative assistant is preferred, especially in a medical or dental office environment.
- Proficiency in using phone systems and computer software for data entry and record management.
- Strong customer service skills with the ability to communicate effectively both verbally and in writing.
- Excellent organizational skills with attention to detail to manage multiple tasks efficiently.
- Ability to work independently while being a supportive team player.
- Familiarity with clerical duties including filing, typing, and general office procedures.
- A positive attitude and a professional demeanor are essential for this role.

Join our team as a Administrative Assistant where you can contribute to creating an exceptional experience for our customers and staff while developing your skills in a supportive environment and growing company.

**Job Type**: Part-time

Pay: $17.00-$20.00 per hour

Expected hours: 16 - 24 per week

**Benefits**:

- Casual dress
- Extended health care
- Flexible schedule
- On-site parking

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- St. Catharines, ON L2M 6S3: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (required)

**Experience**:

- Administrative: 5 years (required)
- Microsoft Office: 5 years (required)
- Customer service: 3 years (required)

**Language**:

- English (required)

Work Location: In person

Application deadline: 2025-05-10
Expected start date: 2025-05-12