Administrator / Client Coordinator / Receptionist

2 days ago

Langley, Canada As You Are Counselling Full time

**Join Our Dynamic Team as a Client Care Coordinator**

Are you an outgoing, detail-oriented, and efficient professional looking to make a real impact? Join our vibrant team and make a meaningful difference every day

**About Us**

As You Are Counselling is a thriving private therapy clinic in Langley. Our team supports individuals and relationships through specialized services in a supportive and inclusive environment. We support those who do not fit into a certain mold determined by society, culture or expectation. Our mission is to create positive change and empower lives.

**What You’ll Do**
- Front Desk Support: Provide exceptional support to our therapy practice, assisting with client bookings, payments, managing intake & consent forms, and more.
- Quality Assurance: Ensure all administrative tasks are completed accurately, including follow-ups on payments, securing payment information, and uploading secure documents. Manage booking software, including schedules and treatments offered.
- Office Maintenance: Keep the office area organized, manage office supplies, maintain clinical files, and confirm claims with insurance companies.

**What We Offer**
- Full office services
- Supportive environment
- Beautiful modern office with large windows (view our space on our website)
- Conveniently located: 200 Street, Langley
- Free parking

**Qualifications/ Strong Assets**
- 2-3 years of experience in Client Care and Customer Service, preferably in a medical office at the front desk.
- Psychology undergraduate students and graduates are welcome
- Dynamic, self-motivated individual with the ability to work independently, proactively, and well under pressure.
- Strong communication skills with the ability to communicate professionally and compassionately.
- Confidence in sharing ideas and constructive feedback to help us grow.
- Ability to juggle multiple projects simultaneously, meeting deadlines and staying organized.
- Tech-savvy, with interest or experience using Microsoft Office and Jane.
- Ability to work autonomously and collaboratively with a talented team.

**Schedule & Compensation**
- $20 per hour
- There are 2 shifts available: 1) Wednesday to Saturday 7:30am to 4pm and 2) Wednesday to Saturday 3:45pm to 8:15pm

**Ready to Join Us?**

We’d love to hear from you Please submit your resume and cover letter through Indeed.

**Job Type**: Part-time

Pay: $20.00 per hour

Expected hours: 18 - 32 per week

**Benefits**:

- Casual dress
- Company events
- On-site parking

Ability to commute/relocate:

- Langley, BC V2Y 0G4: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

- There are 2 shifts available: 1) Wednesday to Saturday 7:30am to 4pm and 2) Wednesday to Saturday 3:45pm to 8:15pm. What shift(s) are you interested in working?

**Experience**:

- Administrative experience: 1 year (preferred)

Work Location: In person

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